Store Manager – Stirling Thistle

Costa Coffee; Stirling; On-site; GBP 37,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their Stirling location. This role is pivotal in driving customer satisfaction and fostering a strong team culture. As a Store Manager, you'll have the opportunity to shape the store's success, ensuring a welcoming environment for customers while managing sales and profits. Join a forward-thinking company that values diversity and inclusion, and offers fantastic perks including a generous pension scheme and performance bonuses. If you're an ambitious leader ready to make a difference, this is the perfect opportunity for you.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Quarterly and annual incentive scheme

Qualifications

• Strong leadership skills with experience in managing teams.
• Ability to drive customer service culture and meet customer needs.

Responsibilities

• Manage store operations and drive customer service excellence.
• Train and develop team members to achieve their best.

Skills

Team Management

Customer Service

Sales Management

Leadership

Job description

Category: Retail Operations - Store Manager

Location: Unit 5, Thistles Shopping Centre, Kings Mall, Stirling, GB-STG, GBR, FK8 2ED

Store Manager – Stirling Thistles – Up to £37,000 per annum – Permanent

At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz, and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards