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Store Manager - Sheffield Store

POP MART

Sheffield

On-site

GBP 33,000 - 36,000

Full time

Today

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Job summary

A leading company in designer toys is seeking a Store Manager for its new Sheffield location. The role requires overseeing all retail operations, leading a team, and providing exceptional customer service. Candidates should have substantial retail management experience and strong leadership skills to help drive the store’s success.

Benefits

Monthly gifts of selected POP MART toys

Bonus/commission scheme based on performance

Comprehensive training and development programs

Regular team social events

Qualifications

4+ years in retail management.
Proven ability to develop sales strategies.
Fluency in English with excellent communication skills.

Responsibilities

Oversee store operations and manage a high-performing team.
Develop strategies to achieve sales targets.
Monitor inventory levels and ensure compliance with company policies.

Skills

Leadership

Communication

Customer Service

Problem Solving

Organizational Skills

Education

Bachelor’s degree in business administration or related field

POP MART Sheffield, England, United Kingdom

Store Manager - Sheffield Store

POP MART Sheffield, England, United Kingdom

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Industry: Designer toys and collectible pieces

Location: Pop Mart Sheffield Store

Job type: Full-time Permanent

Working Hours: 40 hours per week

About POP MART

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

In the UK, POP MART operates seven stores in London, Midlands, and Manchester, and over five Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a boutique-sized company with a young and multicultural team where you can expect to:

Gain valuable professional experience covering the entire retail life cycle
Have the opportunity to work with people from different countries and cultures in a collaborative environment
Receive structured customer service, retail operations, and product training
Be proactively involved in the company’s growth

POP MART offers our employees:

Selected POP MART toys as appreciation gifts every month
A structured bonus/commission scheme in line with the company’s and the individual’s performance
Comprehensive training and development programs
Regular team social events

The Role and Candidate

We are searching for a Retail Store Manager to lead and oversee operations at our new Sheffield store! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards.

This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. The position reports to and receives functional guidance from the Area Manager.

Responsibilities

Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision
Develop and implement strategies to achieve sales targets and improve store performance
Provide exceptional customer service and resolve any customer issues or complaints
Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures
Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures
Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level
Oversee cashier point operations, including daily opening and closing procedures
Conduct regular staff meetings to communicate goals, expectations, and updates
Lead recruitment efforts, evaluate potential candidate's performance, and train new team members
Perform administrative tasks such as rota scheduling, payroll management, and sales reporting
Ensure compliance with all company policies, procedures, and relevant regulations
Be available to work flexible hours.

Required Qualifications

Proven experience (4+ years) in retail management, preferably in a similar industry
Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience)
Fluent in professional English, with excellent verbal and written communication skills
Strong leadership skills with the ability to motivate and develop a high-performing team
Proven ability to develop and implement strategies to achieve sales targets and improve store performance
Excellent organizational and problem-solving skills with a keen attention to detail
Proficient in administrative tasks such as rota scheduling, payroll management, and reporting
Team-oriented with the ability to foster a positive work environment
Candidates with less experience can also apply for the Assistant Store Manager position

Desirable but Not Essential

Multi-lingual language ability (Chinese Mandarin is an advantage but not essential)
Experience in the toy or collectibles industry
Knowledge of visual merchandising techniques
Familiarity with retail management software and point-of-sale systems

Job Type: Full-time

Pay: £33,000.00-£36,000.00 per year

Additional pay:

Commission pay
Company pension

Schedule:

8 hour shift
Weekend availability

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Customer Service, Sales, and Management
Industries
Entertainment Providers

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