Store Manager, Sevenoaks — Inspire Exceptional Service

Monsoon Accessorize; Sevenoaks; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary & bonus

Staff uniform allowance

Generous staff discount

Birthday day off

Job summary

Monsoon Accessorize in Sevenoaks is seeking an experienced Store Manager to lead daily operations and deliver an exceptional customer experience. You will inspire your team, maximise sales, and manage KPIs, cash handling, visuals, and stock control in a fast-paced fashion retail environment.

You will demonstrate enthusiasm, integrity and a hands-on approach, promoting an inclusive team culture and delivering outstanding service across our accessories range.

Qualifications

• Demonstrate customer focus – delivering excellence in customer service and leading the team to put the customer first.
• Confident leader who inspires the team and makes Accessorize a great place to work and shop.
• Proven track record of managing a successful retail store and delivering excellent service personally and through the team.
• Passionate, driven and resilient with a can-do approach.
• Creative mindset to support the store and develop the team to reach potential.
• Strong communication skills and the ability to make decisions to benefit the business.

Responsibilities

• Drive overall store performance by managing and developing the team and delivering an exceptional customer experience.
• Generate profit by exceeding KPIs, and managing P&L and controllable costs.
• Ensure the team are motivated and knowledgeable to achieve excellence.
• Maximise commercial opportunities to drive sales through Visual Merchandising and high standards.
• Promote and deliver piercing services to customers with the team.
• Be flexible to support other stores and teams to achieve common goals.
• Foster an inclusive environment promoting equality and kindness.

Skills

Customer focus

Leadership

Retail store management

Creative mindset

Communication

Decision making

Job description

Monsoon Accessorize in Sevenoaks is seeking an experienced Store Manager to lead daily operations and deliver an exceptional customer experience. You will inspire your team, maximise sales, and manage KPIs, cash handling, visuals, and stock control in a fast-paced fashion retail environment.

You will demonstrate enthusiasm, integrity and a hands-on approach, promoting an inclusive team culture and delivering outstanding service across our accessories range.