Store Manager - Rochdale

H&M; North West Leicestershire; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

25% employee discount across H&M Group

Health & lifestyle benefits

Private health and dental insurance

Pension / matched contributions

Employee assistance programme

Job summary

H&M Group is seeking a Store Manager for our Rochdale store in the United Kingdom. You will oversee the customer experience and ensure high visual and commercial standards aligned with global strategies and local context.

This role requires 7 days of flexibility, including weekends, and is a permanent full-time position based in the Rochdale store. You will recruit, onboard and develop your team, drive sales performance, and maintain strong brand representation across customer interactions.

Qualifications

• Experience leading a store team to deliver customer service.
• Strong communication and people development skills.
• Interest in fashion trends and visual presentation.

Responsibilities

• Lead store team to deliver outstanding customer experience.
• Analyse sales performance, set goals, and plan to optimise results, profits and stock.
• Stay aware of local market, competitors and customer needs.
• Recruit, onboard and develop the team while fostering an inclusive culture.
• Represent the brand positively during customer interactions.

Skills

Leadership

Team development

Communication

Fashion awareness

Job description

Job Description

This is a permanent full-time 39 hours position based in the Rochdale store. For this position we will require 7 days flexibility, including weekends.

WHAT YOU'LL DO

As a Store Manager, you will oversee the entire customer experience in your store, ensuring high visual and commercial standards that align with global strategies and your store's local context. Acting in line with our values, you'll drive both your success and the company's success.

• Leading your store team to deliver an outstanding customer experience.
• Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
• Keep informed about your store's key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU'LL WORK WITH

Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers and Visual Merchandisers, together you will create an inspirational environment for our customer and colleagues.

As a leader, you'll collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.

WHO YOU ARE

We welcome applicants who are:

• Motivated to contribute to H&M's vision and success.
• Business-minded, innovative, and commercially driven to ensure exceptional customer experience.
• Experienced in leadership and dedicated to team development and growth.
• Solution driven with excellent communication skills.
• Passionate about fashion trends, commerciality, and visual presentation.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
• Health and Lifestyle Benefits
• Private Health and Dental Insurance
• The Retail Trust - Employee Assistance Programme
• Benefit Hub, offering exclusive discounts
• Travel Loans
• Company Sick Pay
• Matched Contribution Pension Scheme

JOIN US

Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

ADDITIONAL INFORMATION

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you'll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact [e-mail] Choosing an alternative will not impact your application.

*For more information on how we process your personal data, please see our Privacy Notice.

**We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.