Store Manager - Multi-Site Fashion Leader

Jigsaw; Marlow; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff discount up to 50%

Uniform allowance

Bonus scheme

Life assurance

Pension

Retail Trust benefits

Job summary

Jigsaw in Marlow is seeking a warm, passionate Store Manager to lead a multi-site operation including a concession in High Wycombe. You will drive local community engagement, manage a team, and deliver outstanding customer experiences across in-store and online channels.

The role offers opportunities to recruit, develop staff, and oversee stock control while ensuring brand standards and commercial targets are met. A strong focus on people and service is essential.

Qualifications

• Experience in managing a team and driving store performance (sales, service, and standards).
• Strong customer service focus with ability to maintain store standards.
• Proven leadership skills with ability to inspire and coach a team.
• Commercial-minded with ability to deliver on KPIs and merchandising guidelines.
• Positive, proactive attitude and willingness to learn and take on challenges.

Responsibilities

• Lead and develop store teams to deliver exceptional customer experiences.
• Drive local community engagement and events to attract new customers and delight existing ones.
• Maintain omnichannel excellence across Store, Tablet, One Stock and Click & Collect.
• Recruit, onboard and retain passionate staff with a commitment to service.
• Regular performance reviews to grow teams and sales.
• Manage stock levels, loss prevention and payroll budgeting to meet store targets.
• Ensure promotions and visual merchandising align with brand standards.

Skills

Team management

Customer service

Leadership

People development

Commercial acumen

Positive attitude

Willingness to learn

Job description

Jigsaw in Marlow is seeking a warm, passionate Store Manager to lead a multi-site operation including a concession in High Wycombe. You will drive local community engagement, manage a team, and deliver outstanding customer experiences across in-store and online channels.

The role offers opportunities to recruit, develop staff, and oversee stock control while ensuring brand standards and commercial targets are met. A strong focus on people and service is essential.