Store Manager - Fashion Brand, Multi-Site & Omnichannel

Jigsaw Online; Marlow; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff discount up to 50%

Seasonal uniform allowance

Access to Retail Trust

Job summary

Jigsaw in Marlow is seeking a Store Manager to lead our team with warmth and passion. You will drive local events, build relationships with top customers, and ensure an outstanding omnichannel experience across Store, Tablet, and Click & Collect.

The role requires a strong track record in team leadership, a dedication to customer service, and a proactive approach to recruitment and development. A permanent, full-time position offering growth within our multi-site responsibilities.

Qualifications

• Experience in team management.
• Strong commitment to customer service and store standards.
• Ability to recruit and retain talent with passion.
• Inspire, motivate and lead a team to deliver excellence.
• Effective communication across store teams and customers.
• Willingness to learn and improve.

Responsibilities

• Drive local events and initiatives to attract customers and delight existing ones.
• Develop strong relationships with top customers to boost brand engagement.
• Maintain omnichannel customer experience across Store, Tablet, One Stock and Click & Collect.
• Recruit and retain staff with passion for delivering an exceptional customer experience.
• Lead performance reviews to grow the team and store results.
• Ensure stock control accuracy and minimization of loss.
• Manage payroll budget to align with sales targets.
• Make bold decisions to deliver commercial excellence and brand standards.
• Use store KPIs to identify development areas and improve performance.

Skills

Team management

Customer service

Motivational leadership

Recruitment

Communication

Learn mindset

Job description

Jigsaw in Marlow is seeking a Store Manager to lead our team with warmth and passion. You will drive local events, build relationships with top customers, and ensure an outstanding omnichannel experience across Store, Tablet, and Click & Collect.

The role requires a strong track record in team leadership, a dedication to customer service, and a proactive approach to recruitment and development. A permanent, full-time position offering growth within our multi-site responsibilities.