Store Manager (m/f/d) - Piccadilly

Arc'teryx Limited; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Live it

Scheduling support

Arc' Adventure

Growth & Learning

Wellbeing Resources

Gear Access

Care & Repair

Job summary

Arc’teryx in London seeks a Store Manager to lead a talented team, delivering exceptional guest experiences and overseeing all store operations, from staffing to financial performance.

You will lead on the floor, drive visual merchandising, manage inventory, and collaborate with regional teams to bring the brand story to life. Experience in premium outdoor brands and fluency in English and the local language are valued. This is a full-time role with growth opportunities.

Qualifications

• 3–5 years in retail management, ideally in premium, outdoor or sports lifestyle brands.
• Strong budgeting, forecasting, expense control and profitability mindset.
• Guest-centric mindset with focus on service, storytelling and community engagement.
• Proficiency in Microsoft Office and store operations (scheduling, inventory, visuals).
• Fluency in English and the local language is essential.

Responsibilities

• Lead from the floor at least 80% of your week, modeling best-in-class service.
• Recruit, onboard, and develop team members; provide coaching and feedback.
• Drive store profitability through budgeting, forecasting and cost control.
• Own product and inventory management; lead visual merchandising and storytelling.
• Build partnerships with local communities, ambassadors and influencers to raise brand awareness.
• Oversee daily operations including scheduling, labor planning, inventory and brand compliance.

Skills

Leadership

Business Acumen

Guest Experience

Operational Excellence

Language Skills

Flexibility

Tools

Microsoft Office

Job description

Your Opportunity at Arc'teryx

As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work.

Our Store Managers grow through hands-on learning, steady coaching and opportunities across stores, regions and teams.

We are hiring a passionate Store Manager (all genders) to lead a talented team in delivering exceptional guest experiences and building strong community connections. You’ll oversee all aspects of store operations - from team development and financial performance to inventory and bran

As an Arc’teryx Store Manager, here’s what you’d be doing:

• People Leadership & Culture: Champion the Arc'teryx Vision, Purpose, and Values by cultivating a high-performing, inclusive, and guest-focused team culture.
• Talent Development & Coaching: Recruit, onboard, and continuously develop team members to unlock their full potential. Provide ongoing coaching and feedback to drive performance and career growth. Facilitate weekly leadership meetings to align business priorities and team development.
• Guest Experience: Lead from the floor at least 80% of your week, modeling best-in-class service and ensuring every guest interaction reflects our commitment to excellence.
• Financial Performance: Drive store profitability by managing budgets, forecasting sales, controlling expenses and net profit.
• Product & Brand Storytelling: Own product and inventory management - run walkthroughs, lead visual merchandising, and use storytelling to boost sell-through and bring products to life for customers.
• Community Engagement: Together with our Community Marketing team you’ll build partnerships with local organizations, ambassadors, and influencers to increase brand awareness and deepen community impact.
• Operational Excellence:Overseeing daily operations from scheduling and labor planning to inventory, visual merchandising, and brand compliance.

Life in Our Stores

You’llbe part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on,thoughtfuland rooted in connection to the outdoors and community.

Are you our next Store Manager?

• Leadership Experience: 3–5 years in retail management, ideally within premium, outdoor or sports lifestyle brands, with a proven ability to lead, motivate, and develop high-performing teams.
• Business Acumen: Skilled in budgeting, forecasting, expense control, and driving profitable results with an entrepreneurial mindset.
• Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
• Operational Excellence: Strong organizational, time management, and problem-solving skills, with proficiency in Microsoft Office and the ability to manage inventory, scheduling, and team performance.
• Language Skills: Fluency in both the local language (e.g., German) and English is essential.
• Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.

Hours: Full-Time | 5 days a week

Compensation: Salaried | Base + bonus

Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.

What We Value In Our Teams: Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.

How We Hire: We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.

• LIVE IT: Time and space to connect with nature and pursue a purposeful life
• Scheduling Support: Predictable scheduling/ rota planning that supports team balance
• Arc' Adventure: An employee recognition program offering outdoor experiences
• Growth & Learning: Access to leadership training, skill-building workshops and career development programs
• Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
• Gear Access: Generous employee purchase program + industry pro deals
• Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
• *Benefits may vary by role and location

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better. We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.