Store Manager - Luton Airport (40 hours)

Rituals; Luton; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to elevate customer experiences and lead a passionate team. In this role, you'll collaborate closely with your Area Manager to implement business strategies and achieve performance targets. Your leadership will inspire your team to excel in customer service while you manage daily operations and promote a positive work environment. If you have a knack for motivating others and a strong retail background, this opportunity is perfect for you to make a significant impact.

Qualifications

• 5+ years of relevant experience in retail or hospitality management.
• Strong ability to motivate teams and achieve customer satisfaction.

Responsibilities

• Create an unforgettable customer experience and lead your team effectively.
• Define daily objectives and actions to drive KPIs and manage store operations.

Skills

People Management

Communication

Motivation

Coaching

Decision-Making

Problem-Solving

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and demonstrate effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-on-1s and genuine connections with your team by celebrating successes!

Qualifications

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. Additionally, as Store Manager, you are inspiring and performance-oriented. You also possess:

• Relevant experience as a Store Manager or similar role within retail or hospitality.

• Strong people management skills (e.g., communication, motivation, coaching, connection, and inspiration).

• Experience in sharing knowledge to drive behavioral change and develop others.

• Decision-making and problem-solving skills.

• Essential: 5-year checkable work history.

• Essential: Clean criminal record check (CRB/DBS).

• Essential: Availability to work early shifts starting at 3 AM three days a week and late shifts ending at 10 PM two days a week.