Store Manager

Card Factory; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead their Hemel Hempstead location. In this pivotal role, you will drive commercial growth while fostering a culture centered around exceptional customer experiences. You'll coach and develop a dedicated team, ensuring they embody the company's values and commitment to service. With a focus on strategic decision-making and stakeholder engagement, this is a unique opportunity to shape the future of retail in a dynamic environment. Join a company that values its employees and offers numerous benefits to support your personal and professional growth.

Benefits

25% Employee Discount

Save As You Earn Scheme

Financial Wellbeing Support

Seasonal Incentive Schemes

Retail Apprenticeships

Blended Learning Access

Discounted Mobile Contracts

Discounts Across UK Retailers

Employee Assistance Programme

Qualifications

• Proven experience as a store manager in retail.
• Ability to lead, coach, and develop a team.

Responsibilities

• Oversee store operations focusing on customer experience.
• Develop a team culture that prioritizes customer satisfaction.

Skills

Team Leadership

Customer Service

Commercial Awareness

Coaching and Development

Education

Retail Management Experience

Experience in Fast-Paced Environments

Job description

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Job Introduction

Store Location: Hemel Hempstead

Store Hours: 42.5

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Role Responsibility

• You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
• Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
• You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
• Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
• Make commercial decisions around stock availability and merchandising.
• Actively seek contact with key stakeholders to gain a wider understanding of the business
• Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
  
  

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are
• Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
• Have experience in leading and developing a team of colleagues
• Be prepared to work towards KPIs in a fast-paced environment
  
  

About The Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

• 25% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
• Financial Education Tools
• Salary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounted mobile phone contracts
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  
  

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

#priorityindeed

Sportswift Ltd T/A cardfactory

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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