Store Manager London

Camper; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Camper in London is seeking a Store Manager to lead the flagship store and drive sales, service and business growth across in-store and omnichannel channels.

You will develop the team, oversee store operations, and ensure an outstanding customer experience while upholding Camper values and brand identity.

Qualifications

• You have minimum 2 years of experience leading a team.
• You are flexible and available to work full-time.
• You speak fluent English.
• You have the legal right to work in the UK without requiring visa sponsorship.

Responsibilities

• Customer Experience Management: deliver outstanding service and build long-term relationships across omnichannel channels.
• Team Management: recruit, train, coach and inspire the store team to achieve targets.
• Business Results & Efficiency: manage POS and influence commercial decisions with data-driven insights.
• Brand image: uphold Camper's premium image and ESG commitments in-store interactions.
• Operational excellence: run store operations per Company Policies & Procedures to ensure efficiency.

Job description

We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries.

Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience.

About The Role

We are currently looking for a Store Manager to lead our Camper store in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING.

As a Camper Store Manager, your mission will be to attain the objectives in terms of sales, service and business growth.

We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency.

Your Main Tasks Will Be

• Customer Experience Management: Our customers matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level.
• Team Management: our people are the key asset at Camper! You will be taking on the role of leader within the team, actively participating in the recruitment process, acting as a trainer/coach and always inspiring and leading by example
• Business Results & Efficiency: Optimizing is our ultimate goal. As a Store Manager you are required to manage the point of sale efficiently, influencing commercial decisions and taking business analysis into account.
• Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals.
• Operational excellence: In the omnichannel era, operations are key and have a great impact on the connection chain with the customer. You will carry out store operations according to the Company’s Policies & Procedures. Organization leads to efficiency.

About You

You are our perfect match if:

• You are passionate about Retail, in all of its shades (in-store and omnichannel).
• You have minimum 2 years of experience leading a team.
• You are flexible and available to work full-time.
• You inspire people and have a strong team spirit and great energy.
• You are a great communicator and decision-maker and are highly results-oriented.
• You encourage and promote curiosity, diversity and collaboration through your innovative mindset.
• You can speak fluent English. Any additional language will be a plus.
• You have the legal right to work in UK without requiring visa sponsorship.

Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today!

Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values.

We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.