Store Manager - Leeds

NEOM Wellbeing; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join NEOM Wellbeing as a Store Manager at our Leeds Hub, where you'll lead operations, drive sales, and enhance customer experiences. This full-time role offers a chance to contribute to a movement focused on community wellbeing while enjoying benefits like extra holiday days and healthcare coverage.

Benefits

25 days holiday plus bank holidays

Time off on your birthday

Wellbeing days for recharging

Monthly NEOM product and staff discount

Healthcare plans including GP, therapies, and mental health support

Volunteer leave and support for fundraising

Qualifications

• At least 2 years' experience as a store manager, preferably in a standalone store.
• Experience in the Health & Beauty industry.
• Alignment with NEOM values and interest in wellbeing.

Responsibilities

• Manage daily store operations and team leadership.
• Drive sales, KPIs, and achieve company objectives.
• Organize and support in-store and external events.

Skills

Customer Service

Team Leadership

Attention to Detail

Collaboration

Motivation

Job description

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The Role

Are you an entrepreneurial Store Manager who is passionate about delivering an exceptional customer experience and a great experience for their team? In this full-time, permanent Store Manager position at our Leeds Wellbeing Hub (WBH), you'll be responsible for building a NEOM Wellbeing community, delivering memorable events, and engaging in customer outreach, while promoting your team's growth.

As a key member of the retail team, you will oversee all store operations, including stock management, local commercial strategy, and business planning. You will collaborate with Marketing, Operations, Sales, and Education teams to make a broader impact.

This role requires availability on weekdays and weekends, with potential late nights and travel to other stores and events.

Why NEOM Wellbeing?

At NEOM Wellbeing, we're more than just a company—we're a movement committed to enhancing wellbeing for communities and the planet. We are an award-winning, B Corp certified business leading in wellbeing initiatives.

We prioritize staff wellbeing with extra days off, volunteer time, birthday leave, healthcare coverage, sick leave, and maternity benefits. Enjoy NEOM products, staff discounts, and more.

What You Will Do

• Manage daily store operations and team leadership
• Drive sales, KPIs, and achieve company objectives
• Handle targets, payroll, rotas, stocktakes, and reporting
• Organize and support in-store and external events to promote NEOM
• Recruit, develop, and mentor staff with a focus on training
• Ensure top-tier customer experience to promote wellbeing
• Identify opportunities to support staff and environmental wellbeing, including charity fundraising and community initiatives

Requirements

What We Would Love

• At least 2 years' experience as a store manager, preferably in a standalone store
• Experience in the Health & Beauty industry
• A passion for wellbeing
• Strong customer service skills inspiring colleagues
• Attention to detail
• Ability to thrive in a collaborative team
• Alignment with NEOM values and interest in wellbeing
• Positive energy to motivate others

Benefits

• 25 days holiday plus bank holidays
• Time off on your birthday
• Wellbeing days for recharging
• Monthly NEOM product and staff discount
• Healthcare plans including GP, therapies, and mental health support
• Volunteer leave and support for fundraising

Apply Now

If you're ready to share some Good Vibes at our Leeds Wellbeing Hub, apply below. We look forward to hearing from you!

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting