Store Manager — Lead Performance, People & Profit

Marks & Spencer Plc; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

20% colleague discount

Holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Job summary

Marks & Spencer plc in London is seeking a Store Manager to own the full operation, lead from the front, and build high‑performing teams in a fast-changing retail environment. You will drive the retail plan, set the strategy for the store, and ensure customers and colleagues experience excellence.

You will lead with clarity and accountability across standards, service, profit and people, while delivering transformation and digital adoption to maintain pace with market demands.

Qualifications

• Leadership of large teams in a fast-paced retail environment.
• Strong delivery of standards, service, profit and people results.

Responsibilities

• Lead the delivery of the full retail plan across the store, driving commercial, operational, visual and people performance.
• Set the store strategy and ensure every colleague knows their role and is held to account.
• Own the change agenda and landing transformation initiatives with clarity and pace.
• Build a high-performance culture by coaching managers and growing talent.
• Use data to unlock opportunities and drive profit, service and efficiency.

Job description

Marks & Spencer plc in London is seeking a Store Manager to own the full operation, lead from the front, and build high‑performing teams in a fast-changing retail environment. You will drive the retail plan, set the strategy for the store, and ensure customers and colleagues experience excellence.

You will lead with clarity and accountability across standards, service, profit and people, while delivering transformation and digital adoption to maintain pace with market demands.