Store Manager: Lead People, Performance & Community Impact

CO-OP; Rendlesham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus

36 days holiday (39 with service)

30% off Co-op branded products

Pension with up to 10% employer and a

Flexible pay access

GP access and colleague support

Cycle to work scheme

Market-leading policies

Job summary

Co-op seeks a Store Manager to lead a busy retail store and drive both commercial performance and community engagement. You will build and develop a high-performing team, deliver excellent customer service, and ensure the store runs safely and smoothly.

The role emphasizes coaching, people management, and using commercial insights to improve results, with a strong focus on belonging and serving local customers and members.

Qualifications

• Experience leading and developing a team in a busy, service-focused environment.
• Confident communicator who can coach and inspire others to perform at their best.
• Strong problem-solving skills and resilience to manage a fast-paced store environment.
• Ability to understand and use commercial information to drive decisions and improve performance.
• Hands-on, flexible approach to support the team and keep the store running smoothly.

Responsibilities

• Lead, coach and develop your team to deliver great service and bring the Co-op difference to life
• Build an inclusive, high-performing culture where colleagues feel valued and confident to speak up
• Take ownership of your store's performance, using commercial insights to drive sales and improve results
• Make sure your store is safe, legal and running smoothly
• Recruit, develop and support your team, taking ownership of HR processes and people management decisions

Skills

Team leadership

Coaching

Communication

People management

Problem solving

Job description

Co-op seeks a Store Manager to lead a busy retail store and drive both commercial performance and community engagement. You will build and develop a high-performing team, deliver excellent customer service, and ensure the store runs safely and smoothly.

The role emphasizes coaching, people management, and using commercial insights to improve results, with a strong focus on belonging and serving local customers and members.