Store Manager: Lead a Dynamic Coffee Shop Team

Costa Coffee; North East; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

40-hour week

28 days holiday

Training and development

50% discount on drinks on shift

Food & drinks discount

Company pension

Costa Foundation fundraising

Job summary

Costa Coffee is seeking a Store Manager in the UK to lead the store in Seaham and drive growth in customer experiences. You will own the store, stock, standards, team, labour, customers and coffee, delivering memorable moments.

We value passion for coffee, teamwork, and leadership. The role includes a 40-hour week, strong benefits, and opportunities to develop within a growing franchise network.

Qualifications

• Experience in leading a store team and inspiring them to strive for excellence.
• Commercial mind with the ability to think ahead and maximise every sales opportunity.
• A brand ambassador who ensures attention to brand standards.
• Ambitious character who wants to be part of our growth journey.
• Ability to thrive under pressure and execute at pace.
• Experience of managing, coaching and developing team members.

Responsibilities

• Create the store environment that invites customers to enjoy our coffee.
• Drum up fresh ideas to meet evolving customer wants and needs.
• Own controllable costs through stock, labour, training, and rewards.
• Inspire your team to deliver outstanding service to guests.
• Train and develop your team to reach their full potential.
• Engage with the local community and host events.

Skills

Store leadership

Commercial mindset

Brand ambassador

Ambitious attitude

Stress management

Team development

Job description

Costa Coffee is seeking a Store Manager in the UK to lead the store in Seaham and drive growth in customer experiences. You will own the store, stock, standards, team, labour, customers and coffee, delivering memorable moments.

We value passion for coffee, teamwork, and leadership. The role includes a 40-hour week, strong benefits, and opportunities to develop within a growing franchise network.