Store Manager: Lead a High-Impact Wellness Team

Holland & Barrett; East Grinstead; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Monthly performance bonus

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance

Product allowance

25% colleague discount

cashback and discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett in East Grinstead is seeking a Store Manager to lead a high-performing team and deliver exceptional customer experiences. The role is permanent, 38.75 hours per week, with a salary up to £31,900 per annum depending on experience.

You will drive sales, coach colleagues through our Qualified to Advise training, ensure stock, compliance and health and safety, and use technology to boost efficiency.

Qualifications

• Proven experience leading teams and managing store operations in a retail environment.
• Strong leadership and coaching skills, with the ability to develop high-performing teams.
• Commercial awareness and confidence managing performance, budgets and business priorities.
• Excellent communication and relationship-building skills, with a customer-first approach.
• A passion for health and wellness, with curiosity to keep learning and developing your expertise.

Responsibilities

• Lead, inspire and develop a high-performing team that delivers exceptional customer experiences every day.
• Build a culture of learning and wellbeing by coaching colleagues and helping them become trusted health and wellness experts through our Qualified to Advise training which you will also undergo.
• Drive commercial performance by managing sales, profitability, payroll and operational excellence.
• Ensure stock availability, visual merchandising, compliance and health and safety standards are maintained across the store.
• Champion the use of technology to improve operational efficiency and enhance the customer experience.
• Work collaboratively with your Regional Manager and peers to share best practice and deliver success across the wider region.

Skills

Store leadership

Coaching

Budget management

Customer service

Health & wellness interest

Job description

Holland & Barrett in East Grinstead is seeking a Store Manager to lead a high-performing team and deliver exceptional customer experiences. The role is permanent, 38.75 hours per week, with a salary up to £31,900 per annum depending on experience.

You will drive sales, coach colleagues through our Qualified to Advise training, ensure stock, compliance and health and safety, and use technology to boost efficiency.