Store Manager: Lead a High-Energy Retail Team

Heron Foods Limited; Stoke-on-Trent; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

30 days leave

Staff discounts

Wellbeing support

Long service recognition

Career development

Job summary

Heron Foods in Smallthorne (ST6 1PF) is seeking a Store Manager to lead a busy discount store. You will oversee daily operations, coach a high‑performing team and ensure excellent customer service while delivering sales targets and controlling stock and visuals.

Join a fast-growing retail group known for employee value, with generous leave, staff discounts and career progression opportunities. This role is permanent, 45 hours per week, and requires hands-on leadership in a community-focused

Qualifications

• Proven experience as Store Manager or in a senior retail leadership role.
• Strong team development and coaching abilities.
• Passion for retail, customer service and delivering results.
• Ability to thrive in a fast-paced, community-focused store environment.

Responsibilities

• Lead and motivate a store team to meet sales targets and deliver exceptional service.
• Ensure store presentation, stock management and health & safety compliance.
• Deliver outstanding customer service and resolve queries promptly.
• Develop talent and succession plans to support growth.

Skills

Store management

Team leadership

Customer service

Operational excellence

Stock management

Job description

Heron Foods in Smallthorne (ST6 1PF) is seeking a Store Manager to lead a busy discount store. You will oversee daily operations, coach a high‑performing team and ensure excellent customer service while delivering sales targets and controlling stock and visuals.

Join a fast-growing retail group known for employee value, with generous leave, staff discounts and career progression opportunities. This role is permanent, 45 hours per week, and requires hands-on leadership in a community-focused