Store Manager: Lead a High-Impact Retail Team

Heron Foods; Sunderland; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

30 days leave

Discounts

Wellbeing support

Long service recognition

Career development

Job summary

Heron Foods in Sunderland is seeking a Store Manager to lead a busy shop, coach the team, and drive sales.

You will ensure excellent customer service, maintain store standards, manage stock, health and safety, and develop talent for future growth. In return, you’ll enjoy a competitive salary, 30 days leave, discounts, wellbeing support, and structured career progression within the B&M group.

Qualifications

• Proven experience in store leadership and retail management.
• Demonstrated ability to coach and develop teams.
• Strong focus on customer service and sales targets.

Responsibilities

• Lead and motivate your team to meet sales targets.
• Provide hands-on leadership and coaching for a high‑performing store.
• Ensure store presentation, stock management and health & safety compliance.
• Deliver excellent customer service and resolve queries.
• Develop talent and succession plans within the team.

Skills

Store management

Team leadership

Customer service

Retail operations

Health & safety

Tools

POS systems

Job description

Heron Foods in Sunderland is seeking a Store Manager to lead a busy shop, coach the team, and drive sales.

You will ensure excellent customer service, maintain store standards, manage stock, health and safety, and develop talent for future growth. In return, you’ll enjoy a competitive salary, 30 days leave, discounts, wellbeing support, and structured career progression within the B&M group.