Store Manager: Lead a Customer-Centric Team to Excel

McCarthy Recruitment; Brighton; On-site; GBP 31,000 - 37,000; Full time

Job summary

McCarthy Recruitment has a Store Manager role in Brighton. You will lead a store team to deliver outstanding customer service, achieve commercial targets, and set high standards of operation. The position emphasizes people development, leadership, and a strong focus on the customer journey.

The successful candidate will excel in a service-led environment, drive sales performance, and create a positive, customer-centric culture across the store.

Qualifications

• Experience managing in a service-led environment.
• Ability to develop teams to deliver first-class customer experience.
• Strong leadership with a customer-centric approach.

Responsibilities

• Day-to-day running of the store and the team.
• Deliver impressive results through your team.
• Communicate effectively and resolve problems with clear direction.
• Lead by example and motivate others to exceed expectations.
• Keep the customer journey at the heart of every decision.

Job description

McCarthy Recruitment has a Store Manager role in Brighton. You will lead a store team to deliver outstanding customer service, achieve commercial targets, and set high standards of operation. The position emphasizes people development, leadership, and a strong focus on the customer journey.

The successful candidate will excel in a service-led environment, drive sales performance, and create a positive, customer-centric culture across the store.