Brighton Store Team Leader - Inspire & Deliver Results

Mountain Warehouse; Brighton; On-site; GBP 15,081 - 21,479; Full time

Benefits offered by this job

Monthly bonus scheme

50% colleague discount

28 days annual leave

Access to Employee Assistance Programme

Generous colleague referral incentive

Auto-enrolment pension scheme

Length of service awards

Job summary

A leading outdoor retail company in Brighton is seeking a passionate Retail Leader to inspire and motivate the team in delivering exceptional customer service. The role includes overseeing daily operations, maintaining high store standards, and implementing effective coaching strategies. The successful candidate will be a confident communicator with a proven track record in retail and a strong focus on team development. Benefits include a performance bonus, colleague discount, and generous leave allowance.

Qualifications

• Passion for delivering outstanding customer service.
• Confident and reliable motivator.
• Experienced in retail operations.
• Strong communication skills.
• Proactive and results-driven.
• Approachable and trustworthy team player.

Responsibilities

• Drive team performance and achieve sales targets.
• Ensure impeccable shop floor standards.
• Lead daily store operations seamlessly.
• Resolve customer concerns promptly.
• Foster team collaboration and growth.

Skills

Customer service excellence

Team motivation

Retail experience

Communication skills

Problem-solving

Job description

A leading outdoor retail company in Brighton is seeking a passionate Retail Leader to inspire and motivate the team in delivering exceptional customer service. The role includes overseeing daily operations, maintaining high store standards, and implementing effective coaching strategies. The successful candidate will be a confident communicator with a proven track record in retail and a strong focus on team development. Benefits include a performance bonus, colleague discount, and generous leave allowance.