Store Manager — Lead a Community‑Focused, High‑Impact Store

Co-op; Epping Forest; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

Training & development

36 days holiday (39 with service)

30% staff discount

Pension up to 10%

Flexible pay

GP & wellbeing support

Cycle to work

Industry-leading policies

Job summary

Co-op in Waltham Abbey is hiring a Store Manager to lead day-to-day operations, deliver great service and drive store performance while upholding Co-op values.

You will coach and develop your team, build an inclusive culture, manage HR processes, and ensure the store is safe and compliant. The role offers a competitive salary and an extensive benefits package.

You’ll engage with local community initiatives and member engagement to bring the Co-op purpose to life.

Qualifications

• Experience leading and developing a team in a busy, service-focused environment.
• Confident communicator who can coach and inspire others to perform at their best.
• Ability to understand and use commercial information to make decisions and improve performance.
• Hands-on approach with the flexibility to support the team and keep the store running smoothly.

Responsibilities

• Lead, coach and develop your team to deliver great service and bring the Co-op difference to life
• Build an inclusive, high-performing culture where colleagues feel valued and confident to speak up
• Take ownership of your store’s performance, using commercial insights to drive sales and improve results
• Make sure your store is safe, legal and running smoothly
• Recruit, develop and support your team, taking ownership of HR processes and people management decisions

Skills

Team leadership

Coaching

Communication

Problem-solving

Commercial awareness

Job description

Co-op in Waltham Abbey is hiring a Store Manager to lead day-to-day operations, deliver great service and drive store performance while upholding Co-op values.

You will coach and develop your team, build an inclusive culture, manage HR processes, and ensure the store is safe and compliant. The role offers a competitive salary and an extensive benefits package.

You’ll engage with local community initiatives and member engagement to bring the Co-op purpose to life.