Store Manager - Heathrow

Tiffany & Co.; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tiffany & Co. recherche un Store Manager passionné pour diriger et développer l'équipe de vente à Londres. Ce rôle dynamique nécessite des compétences en relation client, en gestion d'équipe et en visant l'excellence du service. Vous serez responsable d'atteindre les cibles de vente, de coacher le personnel et de développer des stratégies de marché, tout en maintenant l'héritage de marque de Tiffany.

Qualifications

• Expérience dans la gestion d'équipe et la vente au détail.
• Capacités en développement des clients locaux.
• Bonne connaissance des stratégies de performance.

Responsibilities

• Atteindre les cibles de vente et de rentabilité.
• Coacher le personnel pour garantir un service constant.
• Développer des stratégies de marché local.

Skills

Relationship building

Client service

Team motivation

Service excellence

Job description

Demonstrate favorable/positive audit control results.

Tiffany & Co. has a legacy of over 185 years of exquisite design, romantic ideals, and a commitment to excellence. Our employees are passionate, loyal, charismatic, polished, kind, and focused, embodying the Tiffany brand and creating a unique workplace environment.

The Store Manager at Tiffany & Co. will lead and develop the sales team to meet or exceed sales and profitability targets. This role requires a dynamic leader skilled in relationship building, client service, and team motivation. The Store Manager will:

• Create a strong connection between clients and the Tiffany brand
• Build trust and credibility
• Exceed customer expectations
• Honor the Tiffany legacy

The key responsibilities include:

Fiscal Accountability

• Achieve sales and profit targets
• Ensure positive audit control results
• Manage investments effectively
• Support retail strategies and initiatives
• Manage staff performance using Achieve system

Service Excellence

• Foster a store environment of service excellence
• Coach staff to deliver consistent service quality

Business Development

• Develop local market client strategies
• Communicate objectives to staff
• Utilize Engage tool for client data and analysis
• Maintain brand standards and support client events
• Stay updated on industry news and company policies

Talent Management

• Build talent pipelines and select top candidates
• Conduct performance reviews and coaching
• Develop talent and create growth plans

Visual Merchandising & Merchandising

• Implement visual and product presentation directives
• Coordinate with creative teams for special events

Security

• Ensure security protocols and staff training
• Maintain security systems and incident readiness

This job posting appears to be active and does not contain any indicators of expiration.