Store Manager (Head Coach) - Kings Cross

Nike Inc; Greater London; On-site; GBP 42,000 - 68,000; Full time

Benefits offered by this job

Salary review aligned with market

Monthly bonus payments

Employee discounts

Benefits package

Pension & share schemes

Career development

Leadership training

DEI focus

Staff dress code

Access to sports activities

Nike moments

Job summary

Nike Inc in Greater London is seeking a Head Coach to lead a memorable store experience. You will create a welcoming environment, coach and develop a diverse team, manage day-to-day operations and budgets to hit sales targets, and champion Nike’s customer service standards.

This role offers an attractive salary that grows with market conditions, monthly bonus potential, employee discounts, pension and share schemes, and ongoing leadership training in a dynamic, DE&I focused environment.

Qualifications

• Some experience in retail and/or leadership positions
• Very good command of English language (written and spoken)
• Experience and competency in serving exceptional consumer service
• Ability to coach and develop a strong team
• Strong focus on communication
• Flexibility to work in shifts and weekends

Responsibilities

• Create a welcoming environment in the store to provide a unique shopping experience for our consumers
• Build, lead, and develop a diverse team and ensure an excellent work atmosphere
• Manage store budgets and operations to reach sales targets, optimize services and improve consumer satisfaction
• Support and implement Nike’s strategy in your store (e.g. sustainability, membership, digital services)
• Provide insights for an optimized positioning of the store in the local region
• Ensure that the store complies with all Nike standards and guidelines
• Cooperate with your business partners across stores and HQ

Skills

Retail leadership

Team development

Excellent communication

Customer service

Budget management

English proficiency

Job description

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called \"Head Coach\".

As a Head Coach You Are

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers
• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
• Managing store budgets and operations to reach sales targets, optimize services and improve the consumer satisfaction
• Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
• Providing insights for an optimized positioning of the store in the local region
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ

What You Get

• Attractive salary that evolves with the market and experience
• Opportunity on receiving monthly bonus payments
• Attractive online and in-store employee discounts
• Attractive Benefits Package, Pension & Share scheme
• Exciting development and career opportunities
• Regular training on leadership, sales and products
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
• Staff dress to represent NIKE and foster our team spirit
• Access to sports activities
• Opportunities to participate in unique NIKE moments

What You Bring

• A passion for NIKE and/or love of sport
• Some experience in retail and/or leadership positions
• Very good command of English language (written and spoken)
• Experience and competency in serving exceptional consumer service
• Ability to coach and develop a strong team
• Strong focus on communication
• Flexibility to work in shifts and on weekends

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”?