Store Manager - Glasgow West End Retail Park

Costa Coffee; Glasgow; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading global coffee brand is seeking a Store Manager for their West End Retail Park location in Glasgow. The role involves driving customer service, managing sales, and developing a successful team. With a competitive salary of up to £35,000 and attractive perks, this is an exciting opportunity for a passionate leader to join a dynamic environment.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Quarterly and annual incentive scheme

Qualifications

• Strong leader with experience managing and developing successful teams.
• Forward-thinker with a strategic mindset.
• Ambitious character eager to contribute to growth.

Responsibilities

• Meet customer needs and drive a strong customer service culture.
• Manage sales, profit, and team recognition effectively.
• Train and develop your team to excel.

Skills

Leadership

Customer Service

Team Development

Job description

Store Manager - Glasgow West End Retail Park

Costa Glasgow West End RP, Unit 2A, West End Retail Park, 70 Crow Road, Glasgow, Glasgow, Glasgow City, United Kingdom Req #83048

20 May 2025

Store Manager – West End Retail Park, Glasgow - Up to £35,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)"

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Job Function (REQUIRED FIELD) Retail Operations - Store Manager
• Costa Glasgow West End RP, Unit 2A, West End Retail Park, 70 Crow Road, Glasgow, Glasgow, Glasgow City, United Kingdom