Store Manager – Glasgow West End Retail Park

Costa Coffee; Glasgow; On-site; GBP 30,000 - 35,000; Full time

Job summary

Costa Coffee is seeking a Store Manager for their West End Retail Park location in Glasgow. The role involves leading a successful team, enhancing customer service, and driving sales. With a competitive salary and excellent perks, this is an opportunity to grow within a global coffee brand.

Benefits

Access to the Coca-Cola share scheme, including matched contributions

50% discount on all food and drinks in Costa stores

Smart pension scheme, matched up to 10%

Quarterly and annual incentive schemes, with the opportunity to earn up to £10,000 as a store bonus

Qualifications

• Strong leadership skills with experience managing successful teams.
• Forward-thinking mindset with an eye on future growth.
• Ambitious personality eager to contribute to growth.

Responsibilities

• Meet customer needs and foster a strong customer service culture.
• Create an inviting environment that encourages repeat visits.
• Train and develop your team to reach their full potential.

Skills

Leadership

Customer Service

Team Management

Job description

Store Manager – Glasgow West End Retail Park

Contract type: Permanent

Category: Retail Operations - Store Manager

Location: Unit 2A, West End Retail Park, 70 Crow Road, Glasgow, G117RY, UK

Store Manager – West End Retail Park, Glasgow – Up to £35,000 per annum – Permanent

At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz, and proudly making greatness every day.

And as a Store Manager, you can too.

Why choose Costa?

We’re a global coffee brand with bold plans and some pretty brilliant perks:

• Access to the Coca-Cola share scheme, including matched contributions
• 50% discount on all your favourite food and drinks in Costa stores
• A smart pension scheme, matched up to 10%
• Quarterly and annual incentive schemes, with the opportunity to earn up to £10,000 as a store bonus

We’re passionate about being a great place to work where you can bring your authentic self. We support diversity, equity, and inclusion, and work continuously to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

What you’ll do

As a Store Manager, you’ll:

• Meet customer needs and foster a strong customer service culture to enhance NPS, while engaging with the local community to attract new customers
• Create an inviting environment that encourages repeat visits
• Take ownership of sales, profit, team management, and recognition
• Train and develop your team to reach their full potential

Who you are

We’re looking for someone with:

• Strong leadership skills with experience managing successful teams
• A forward-thinking mindset with an eye on future growth and the bigger picture
• An ambitious personality eager to contribute to our growth journey
• Dedication to maintaining high standards as a brand ambassador