Store Manager, Glasgow - Hollister Stores

Abercrombie & Fitch Co.; Greater London; Sur place; GBP 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development Opportunities

Global Team celebration

Résumé du poste

Abercrombie & Fitch in London is seeking a Store Manager to lead daily store operations, staffing, training and delivering a standout customer experience.

You will coach teams, manage schedules and payroll, oversee inventory and OMNI Channel workflows, and ensure brand presentation across the selling floor.

The role requires strong leadership, excellent communication, and a passion for fashion in a fast-paced retail environment.

Qualifications

• 2+ years of store management experience or supervisory experience in customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English.

Responsabilités

• Oversee staffing, training, development and retention of staff, including management career development.
• Lead store operations including hours, asset protection, stockroom and salesfloor organization.
• Ensure brand presentation and high level of customer engagement.
• Recruit, hire, train and manage schedules and payroll.
• Oversee inventory, replenishment and omnichannel operations.
• Analyze reporting to inform decisions and protect store assets.
• Open and close the store; operate POS systems; represent brand values.

Connaissances

Store management

Retail leadership

Communication skills

Relationship building

Talent development

Problem solving

Attention to detail

Self-motivation

Fashion trends knowledge

Fluency in English

Outils

POS systems

Description du poste

Job Description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You'll Do

Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations. Coach staff to demonstrate product knowledge and brand awareness, to drive sales. Ensure all visual displays adhere to Brand and Corporate direction. Recruit, hire, train management and non-management associates. Conduct staffing and scheduling operations and payroll management. Oversee all inventory, replenishment, stockroom, and OMNI Channel operations. Analyze reporting to inform decision making. Protect store assets, oversee store maintenance. Perform Opening and Closing Routines. Operate Register/Point of Sale systems. Represent the Brand and Exemplify Company Culture and Values.

What It Takes

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends
• Fluency in English

What You'll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU *pending completion of 90 day probationary period

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Visa Information

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.