Store Manager - Highcross, Hollister

AFH STORES UK LIMITED; Coatbridge; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development Opportunities

Global team celebrating individuality

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager to lead all salesfloor and stockroom operations in a fast-paced retail environment. You will coach staff on product knowledge and brand awareness to drive sales, maintain visual standards, and oversee recruitment, scheduling, payroll, and omni-channel activities.

This role emphasizes leadership, customer focus, and collaboration across departments, with responsibilities including inventory control, reporting, and ensuring brand culture is upheld.

Qualifications

• 2+ years of store management or supervisory experience in a customer-facing role.
• Proven ability to drive sales in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking and problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus and knowledge of fashion trends.
• Fluency in English.

Responsibilities

• Oversee salesfloor and stockroom operations, ensuring excellent customer service and seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness to drive sales.
• Ensure visual displays adhere to brand and corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee inventory, replenishment, stockroom, and omni-channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform opening and closing routines.
• Operate register/Point of Sale systems.
• Represent the brand and exemplify company culture and values.

Skills

Store management

Customer service

Team leadership

Brand knowledge

Staff coaching

Scheduling

Inventory control

Omni-channel

Communication

Problem solving

Tools

POS systems

Job description

What You’ll Do

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

What It Takes

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU *pending completion of 90 day probationary period

Company Description Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER. Join us as we team up around the globe and grow to a $5+ billion family of brands - powered by purpose and the belief that we are all leaders. Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.