Store Manager - Flannels

Frasers Group; Birmingham; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading luxury fashion retailer is seeking a driven and proven Store Manager to join their team in Birmingham. This role involves maximizing turnover, managing team performance, and ensuring exceptional customer service. Candidates should possess strong leadership skills and a background in premium retail, alongside a passion for fashion.

Benefits

Weekly/Monthly & Quarterly Commercial Bonuses

Stocktake Bonuses

Commission led bonuses

Monthly Group Rewards and Recognition

Long Service awards

28 Days Holiday

50% Instore Uniform Discount

Discounted Gym membership

Group Wide 20% Discount across all brands

Qualifications

• Strong clientele background with a solid database of personal contacts.
• Exceptional people manager with strong leadership and motivational skills.
• Previous retail experience within the premium sector preferred.

Responsibilities

• Maximise turnover to exceed targets and identify improvement opportunities.
• Manage and motivate team performance to meet sales targets.
• Ensure exceptional customer service and team training.

Skills

Leadership

Communication

Analytical Skills

Client Management

Customer Service

Job description

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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Store Managerto join ourFlannels team in Birmingham Fort

Job Description

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Skills and knowledge:

• You should have a strong clientele background, with a solid database of personal contacts and clients
• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area
• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware, fashion conscious and well presented at all times

Additional Information

• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Join the Fearless1000 Incentive Scheme watch video to find out more
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands