Store Manager — Elevate Customer Experience in Watford

Costa; Watford; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Share scheme

50% discount stores

Pension matched to 10%

Incentive scheme up to £10,000

Job summary

Costa Coffee is seeking a Store Manager for Watford Harlequin to lead operations, drive sales, and deliver outstanding customer experiences. You will own the store P&L, coach a high-performing team, and uphold Costa's standards of service, quality, and brand presence.

This permanent role offers up to £38,000 per year, a generous benefits package, and a vibrant, inclusive culture, with opportunities to advance within a global coffee brand.

Qualifications

• Proven leadership and experience developing successful teams.
• Strong customer service focus and ambassador for the Costa brand.
• Ability to manage store performance and drive sales and metrics.

Responsibilities

• Meet customer needs and drive a strong customer service culture.
• Create an inviting store environment customers want to return to.

Skills

Leadership

Team Management

Customer Service

Brand Ambassador

Job description

Costa Coffee is seeking a Store Manager for Watford Harlequin to lead operations, drive sales, and deliver outstanding customer experiences. You will own the store P&L, coach a high-performing team, and uphold Costa's standards of service, quality, and brand presence.

This permanent role offers up to £38,000 per year, a generous benefits package, and a vibrant, inclusive culture, with opportunities to advance within a global coffee brand.