Store Manager- Dundee

Søstrene Grene Import A/S; Dundee; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

28 days leave

Staff discount

Full training

Employee Assistance Programme

Job summary

Søstrene Grene is looking for a hands-on Store Manager to run our Dundee store. You will lead the team, ensure exceptional service, and drive sales in a fast-paced retail environment.

Take responsibility for day-to-day operations, budget-conscious planning, visual standards, and staff development while maintaining a positive working atmosphere.

Qualifications

• Proven store management experience of at least 2 years.
• Strong customer service and leadership skills.
• Ability to manage budgets and staffing schedules.
• Experience with cash handling and POS operations.

Responsibilities

• Lead and motivate staff to deliver excellent customer service.
• Plan and direct daily store operations and visual standards.
• Develop strategies to drive sales and store profitability.
• Recruit, train and manage team members and performance.
• Handle scheduling, forecasting, and operational tasks.
• Produce management reports to monitor performance and tasks.
• Maintain safe working environment and security procedures.
• Oversee cash handling, end-of-day procedures, and lodgements.
• Act as keyholder for opening/closing duties.

Skills

Store management

Customer service

Team leadership

Scheduling

Job description

Welcome to the wonderful of Anna and Clara

Do you love retail and customer service, and have strong Store Manager experience of at least 2 years in a fast-paced retail store? Then Søstrene Grene is looking for you as our Store Manager to run our wonderful store in Dundee!

This is an exciting and varied job in a beautiful ambience and dynamic environment.

As Store Manager you will be responsible for the overall management and commercial success of the store, ensuring exceptional operational, customer service and store presentation standards are continually being met.

Your responsibilities as Store Manager will be varied and include planning and directing the day-to-day operations of the store, developing strategies, and creating store policies to improve customer service, driving footfall and increasing sales and profitability. You will maintain exceptional store standards and foster a positive working environment for your team.

This is a very hands-on, shopfloor based management role so you must enjoy a fast paced working environment.

• Achieve sales targets while minimizing costs and managing staff budgets.
• Lead and motivate your team, ensuring excellent customer service and operational efficiency.
• Recruit, train, and manage staff, setting performance expectations.
• Handle scheduling, forecasting staffing needs, and managing store operations
• Preparing and reviewing management reports to plan tasks, review performance and drive sales.
• Ensure high standards in visual merchandising and store presentation.
• Maintain a safe working environment and uphold security procedures.
• Support business efficiency initiatives and assist other stores as needed.
• Manage cash handling, POS operations, and end-of-day processes.
• Responsible for cash safe management and G4S lodgements
• Serve as a keyholder with responsibility for store security and opening/closing duties.

What you will get:

• 28 days paid annual leave inclusive of bank holidays
• Staff discount to treat you and your home
• Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
• A confidential Employee Assistance Programme with 24/7 access to counselling and other professional services

Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. As a family business, the Company attaches great importance to ethical behaviour towards employees, customers, society and the environment. Today, Søstrene Grene has over 320 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.

Have we sparked your interest?

Location:

Reform Street, 14, DD1 1UQ, Dundee