Assistant Manager Kingston 40 hours

Søstrene Grene Import A/S; Greater London; On-site; GBP 31,000 - 42,000; Full time

Benefits offered by this job

28 days paid annual leave

Staff discount

Full training and development

Employee Assistance Programme

Job summary

Søstrene Grene UK is seeking a Store Manager to lead our Thames Street store with creativity, warmth and professionalism, driving daily operations and delivering an immersive customer experience.

You will coach a team, maintain brand standards, ensure stock control and visual merchandising, and uphold health and safety while fostering a collaborative shop floor culture.

Qualifications

• Experience managing a fast-paced retail store.
• Strong leadership and coaching abilities.
• Excellent organisational skills in a dynamic environment.
• Creative eye for store presentation and merchandising.
• Able to motivate and develop a team.
• Excellent communication and customer service skills.

Responsibilities

• Lead day-to-day store operations and stock replenishment.
• Create a welcoming environment and maintain brand image.
• Ensure visual merchandising and shop floor standards are met.
• Maintain cleanliness, health, and safety standards.
• Motivate staff to meet and exceed targets.
• Train and develop new and existing staff.
• Ensure team compliance with store procedures and ways of working.
• Oversee deliveries and stockroom management.

Skills

Store management

Leadership

Visual merchandising

Customer service

Communication

Job description

About us

Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus, Denmark, centred around the two Grene sisters and their philosophy of bringing small moments of joy into everyday life.

Today, Søstrene Grene has more than 400 stores across 17 European countries and continues to grow, bringing the wonderful world of Anna and Clara to more and more customers.

As a family business, we place great importance on ethical behaviour towards employees, customers, society, and the environment.

About the role

As Store Manager, you are the key ambassador of the Søstrene Grene universe. You will lead your store with creativity, warmth, and professionalism—creating an immersive and memorable customer experience from the moment visitors walk through the door to the moment they leave inspired.

This is a varied and dynamic role that requires operational excellence, strong leadership, and a passion for aesthetics. You will take ownership of the store’s commercial performance, cultivate a positive team culture, and ensure that every corner of the store reflects the sisters’ beautiful, sensory world.

You will be responsible for daily store operations, motivating your team, maintaining standards, and ensuring every customer enjoys a wonderful experience.

Your responsibilities

As Store Manager your duties will include:

• Leading the store, taking responsibility for day‑to‑day operations, stock replenishment, delegating tasks, and monitoring store figures
• Creating a welcoming environment for customers in the store
• Ensuring the Søstrene Grene brand image is always showcased with outstanding visual merchandising and shop floor standards
• Keeping a high level of cleanliness and hygiene in the store
• Motivating staff members to meet and surpass targets
• Creating and maintaining a great team spirit in store
• Stock room management and processing deliveries
• Training new and existing staff members
• Ensuring your team is up to date on store ways of working, standards, and compliance
• Maintaining health, hygiene, and safety standards whilst on shift and monitoring the team to ensure procedures are followed
• Conducting weekly and monthly safety checks in line with company requirements

What we’re looking for

As a Store Manager, you bring passion, leadership, and a sense of calm creativity to each day. You enjoy a fast‑paced environment, love working with beautiful products, and take pride in presenting a store that feels inspiring and harmonious.

We’re looking for someone who has:

• Demonstratable of management experience in a fast‑paced retail store
• A warm, kind, and supportive leadership style
• A confident ability to motivate, coach, and develop a team
• Excellent organisational skills and experience working in a dynamic retail environment
• A creative eye for visual merchandising and store presentation
• A helpful and considerate approach to customers and colleagues
• Flexibility with availability, including weekdays, weekends, early and late shifts
• A responsible attitude and excellent communication skills
• A willingness to learn, grow, and contribute to the ongoing success of the store

You will also enjoy:

• A competitive salarydepending on experience
• 28 days paid annual leave, inclusive of bank holidays
• Staff discount to treat you and your home
• Full training and ongoing development
• A confidential Employee Assistance Programme with access to counselling and other professional services
• An enjoyable and supportive work environment

Location: Thames Street, 11, KT1 1PE, United Kingdom