Assistant Store Manager - Elephant and Castle, Sostrene Grene

Søstrene Grene Import A/S; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount

28 days annual leave

Full training and development

Employee Assistance Programme

Job summary

Søstrene Grene is opening a brand new store in The Elephant, London, and is seeking an experienced Assistant Store Manager to lead the day‑to‑day operations alongside the Store Manager. This hands‑on, 40‑hour-per-week role requires availability to work weekdays, evenings and weekends on a rota basis, delivering exceptional customer service and maintaining the brand’s hyggelig store standards.

You will inspire the team, manage stock and visual merchandising, and step in as acting Store Manager in

Qualifications

• Proven supervisory or management experience in retail.
• Strong customer service and communication skills.
• Ability to lead and motivate a team on the shop floor.
• Excellent organisational and visual merchandising abilities.

Responsibilities

• Support Store Manager in day-to-day operations.
• Deliver excellent customer service.
• Maintain brand standards and visual merchandising.
• Manage stock, replenishment and deliveries.
• Train and onboard new team members.
• Ensure health, safety, and store procedures.

Skills

Supervisory experience

Retail leadership

Customer service

Organizational skills

Visual merchandising

Job description

Assistant Store Manager - Elephant and Castle, Sostrene Grene

We are looking for an experienced Assistant Store Manager to join our brand new store opening in The Elephant, London

This contract is for 40 hours per week and will require availability to work weekdays, evenings and weekends, on a rota basis

About us

Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus, Denmark, centred around the two Grene sisters and their philosophy of bringing small moments of joy into everyday life.

Today, Søstrene Grene has more than 400 stores across 17 European countries and continues to grow, bringing the wonderful world of Anna and Clara to more and more customers.

As a family business, we place great importance on ethical behaviour towards employees, customers, society, and the environment.

About the role

As Assistant Store Manager, you play a vital role in bringing the Søstrene Grene universe to life in store. Working closely with the Store Manager, you will help lead the day‑to‑day operations, inspire the team, and ensure every customer enjoys a warm, welcoming, and memorable experience.

You are a visible role model on the shop floor, leading by example through excellent customer service, strong organisation, and a calm, supportive leadership style. This is a hands‑on and varied position, ideal for someone ready to take the next step in retail management within a creative and fast‑paced environment.

When the Store Manager is absent, you will confidently take responsibility for the store, ensuring smooth operations and maintaining the sisters’ beautiful standards.

Your responsibilities

As Assistant Store Manager, your duties will include:

• Supporting the Store Manager in the day‑to‑day running of the store and its commercial success
• Acting as a role model on the shop floor, delivering excellent customer service at all times
• Helping to create a welcoming, inspiring environment for customers
• Ensuring the Søstrene Grene brand image is upheld through outstanding visual merchandising and shop floor standards
• Maintaining a high level of cleanliness, hygiene, and organisation throughout the store
• Motivating and supporting the team to meet and exceed targets
• Helping to build and sustain a positive, collaborative team culture
• Supporting stock room management, stock replenishment, and processing deliveries
• Assisting with training and onboarding new team members, as well as developing existing colleagues
• Ensuring store procedures, ways of working, and compliance standards are followed
• Maintaining health, safety, hygiene, and security standards while on shift
• Taking full responsibility for the store in the absence of the Store Manager

What we’re looking for

As an Assistant Store Manager, you bring enthusiasm, reliability, and a genuine passion for retail. You enjoy supporting others, take pride in high standards, and thrive in a busy and creative store environment.

We’re looking for someone who has:

• Proven supervisory or management experience in a fast‑paced retail environment (ideally 2 years or more)
• A warm, supportive, and approachable leadership style
• The confidence to guide, motivate, and support a team on the shop floor
• Strong organisational skills and a hands‑on attitude
• An eye for visual merchandising and store presentation
• Flexibility with availability, including weekdays, weekends, early and late shifts
• A responsible, dependable nature and clear communication skills
• A willingness to learn, develop, and progress within the business

At Søstrene Grene, we believe in spreading joy and “Hygge” in everything we do. As Assistant Store Manager, you will be instrumental in supporting the atmosphere of the store, strengthening the team, and ensuring every customer leaves inspired.

We value ambition, creativity, and personal growth, and we are committed to supporting you with training, coaching, and opportunities to progress.

You will also enjoy:

• A competitive salary depending on experience
• 28 days paid annual leave, inclusive of bank holidays
• Staff discount to treat you and your home
• Full training and ongoing development
• A confidential Employee Assistance Programme with access to counselling and professional services

Does this sound like the role for you? If the answer to that is 'Yes!' then please submit your CV!

Location: 2 Kerning Street, Unit MSU02, SE1 6GP, United Kingdom