Store Manager — Drive Sales & Brand Experience (Flexible)

GymPlusCoffee; Belfast City District; On-site; GBP 30,000 - 42,000; Full time

Job summary

Gym+Coffee in Belfast is seeking an ambitious Retail Manager to lead store performance, sales growth and customer experience. The role requires driving profitability, team development and brand alignment across daily operations.

You will manage store schedules, onboarding, training and performance reviews while maintaining stock availability, visual standards and safe working conditions in a fast-paced environment.

Qualifications

• An experienced and confident retail leader.
• Commercially focused and motivated by achieving sales targets.
• Passionate about customer experience and maintaining composure under pressure.
• Natural team motivator who develops their team.
• Organised, proactive and solutions-focused with the ability to manage multiple priorities.
• Flexible and available to work Monday to Sunday.

Responsibilities

• Support and drive the store business strategy through strong teamwork within store and across the wider business.
• Empower team members to take initiative, solve problems and identify opportunities for development.
• Communicate information effectively to all parties.
• Support Senior Management by embracing change and ensuring effective execution of initiatives.
• Build and maintain a strong customer experience culture within the store.
• Assist in hiring, onboarding, training, and developing of new team members.
• Identify training needs and opportunities for people to fulfil their potential.
• Provide feedback on performance through probation and reviews.
• Encourage and recognise outstanding team performance to increase motivation.
• Take ownership of store's commercial performance and communicate daily sales targets and results.
• Identify risks and opportunities and develop solutions with Senior Management.
• Monitor competitor activity and provide feedback.
• Maximise stock availability through effective replenishment and analyze trade reports.
• Be a strong ambassador for the Gym+Coffee brand and deliver excellent customer service.
• Achieve individual and store sales targets through upselling and add-on sales.
• Manage store schedules, track annual leave, and ensure payroll accuracy.
• Ensure store operations align with brand expectations and company practice.
• Maintain a safe working environment per H&S guidelines and report issues promptly.
• Promote and deliver excellence in visual standards and reconcile store banking daily.
• Maintain stock room and store office practices; minimize stock loss and comply with delivery procedures.

Job description

Gym+Coffee in Belfast is seeking an ambitious Retail Manager to lead store performance, sales growth and customer experience. The role requires driving profitability, team development and brand alignment across daily operations.

You will manage store schedules, onboarding, training and performance reviews while maintaining stock availability, visual standards and safe working conditions in a fast-paced environment.