Store Manager - Dover House - Lower Marsh

Co-op Group; Greater London; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Annual bonus

Full training & coaching

36 days holiday

30% off Co-op products

Pension up to 10%

Flexible pay access

GP appointments 24/7

Cycle to work

Market-leading policies

Job summary

Co-op Group is seeking a Store Manager for Dover House - Lower Marsh, London. This permanent, full-time role offers a competitive salary and a brilliant benefits package, with ownership of store performance and community engagement.

You will lead a team, drive sales, ensure safety and compliance, and develop HR processes while delivering an excellent shopping experience for customers and members.

Qualifications

• Experience leading and developing a team in a busy, service-focused environment.
• Confident communicator who can coach and inspire others to perform at their best.

Responsibilities

• Lead, coach and develop your team to deliver great service and bring the Co-op difference to life.
• Build an inclusive, high-performing culture where colleagues feel valued and confident to speak up.
• Take ownership of your store's performance, using commercial insights to drive sales and improve results.
• Make sure your store is safe, legal and running smoothly.
• Recruit, develop and support your team, taking ownership of HR processes and people management decisions.

Skills

Team leadership

Coaching

Communication

HR processes

Commercial insights

Job description

Store Manager - Dover House - Lower Marsh

Store Manager - Dover House - Lower Marsh, London

Location: Dover House - Lower Marsh, London

Contract: Permanent

Take the lead in your own Co-op store as a Store Manager, with full responsibility for making a difference in your community. This full-time role comes with a competitive salary and a brilliant benefits package.

Why this job matters:

You'll take ownership of your store's performance, leading both the commercial and community strategies to make a real difference locally. By building and developing a strong team, you'll create a positive environment where colleagues can grow and deliver a fantastic shopping experience.

From supporting local causes to growing Co-op membership and services, you'll help bring our purpose to life, showing customers, colleagues and members the impact Co-op has across your local community.

What you’ll do:

• Lead, coach and develop your team to deliver great service and bring the Co-op difference to life
• Build an inclusive, high-performing culture where colleagues feel valued and confident to speak up
• Take ownership of your store's performance, using commercial insights to drive sales and improve results
• Make sure your store is safe, legal and running smoothly
• Recruit, develop and support your team, taking ownership of HR processes and people management decisions

What you’ll bring:

You'll have experience leading and developing a team in a busy, service-focused environment. You'll be a confident communicator who can coach and inspire others to perform at their best. You'll also bring:

• Strong problem-solving skills and the resilience to manage a fast-paced store environment
• The ability to understand and use commercial information to make decisions and improve performance
• A hands‑on approach, with the flexibility to support the team and keep the store running smoothly

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• A competitive salary and great benefits package which includes an annual bonus
• Full training and access to coaching and career development resources
• 36 days holiday including bank holidays (rising to 39 with service)
• 30% off Co-op branded products in store
• A pension with up to 10% employer contributions
• Flexible access to your pay as you earn it
• 24/7 access to GP appointments, and colleague support programme
• Cycle to work scheme
• Market-leading policies to help you through life's big moments

A place you’ll belong:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

We reserve the right to remove the vacancy before the scheduled closing date.