Store Manager - Broadstairs Westwood Cross (40 hours)

Rituals; Gillingham; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading company is seeking a Store Manager for their new location in Broadstairs. The ideal candidate will focus on delivering exceptional customer experiences while leading and developing their team. Responsibilities include managing store operations, driving KPIs, and fostering a motivating environment.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills in communication, motivation, and coaching.
• Experience in knowledge sharing for behavioral change.

Responsibilities

• Create an unforgettable customer experience and help the team reach their potential.
• Implement local business strategy and reach performance targets.
• Manage inventory and promote employee well-being through regular 1-to-1s.

Skills

Motivation

Communication

Coaching

Problem-solving

Decision-making

Job description

Job Description

This position is for our brand new store opening in the Westwood Cross Shopping Centre!

Address: Westwood Cross Shopping Centre, Broadstairs, Kent, CT10 2BF

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine connections with your team by celebrating success!

Qualifications

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve customer satisfaction and sales goals. As a Store Manager, you are inspiring and performance-oriented.

Additionally, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.