Store Manager - 40 Hours - Sweaty Betty

WOLVERINE; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in branded footwear seeks a Store Manager in London. This role involves inspiring a retail team to achieve sales targets and deliver exceptional customer service. The ideal candidate has a strong management background, a passion for retail, and the ability to foster a motivating environment. Generous perks include a clothing allowance and bonuses.

Benefits

Generous clothing allowance

Training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

Pro-rated 25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust for advice & support

Budget for fitness classes

Access to Sample sales

Health Cash Plan with Medicash (post-probation)

Enhanced Family Leave policy

Cycle to work & Buzz bike schemes

Qualifications

• Management experience in a fast-paced, client-focused retail environment.
• Strong sales background with a proven ability to set and meet KPIs.
• Experience in budget management, including payroll and expenses.

Responsibilities

• Motivate and engage your team to embody brand values daily.
• Take ownership of sales and profit results.
• Deliver outstanding service to all customers.

Skills

Management experience

Sales

Customer service

Team management

Budget management

Proficiency in POS systems

Awareness of market trends

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers - every step of the way.

Our Store Managers are incredible, inspiring, and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect of the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.

Key Responsibilities

• Be a role model - motivate and engage your team to embody the brand values daily, promoting an inclusive and positive working atmosphere and celebrating success.
• Take ownership of all sales and profit results, driving cost management across all aspects outlined on the P&L reporting, including payroll, sales, and KPIs.
• Deliver outstanding service to all customers, demonstrating role model behaviors for your team.
• Communicate efficiently both on the floor and behind the scenes, developing and maintaining relationships across the business, with customers, and community partners.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Ensure policies, standards, and procedures related to security, people, health & safety, and stock management are communicated, understood, and implemented.
• Identify innovative methods to boost customer loyalty and promote the brand locally within the community.
• Partner with the wider business to ensure prompt stock placement and the smooth running of the store.
• Manage change within the store and engage your team to adapt to new ways of working.
• Create memorable customer experiences through authentic service that leaves a lasting impression.

Knowledge, Skills, and Abilities Required

• Management experience in a fast-paced, client-focused retail environment.
• Strong sales background with proven ability to set and meet KPIs.
• Flexible and adaptable to changing environments.
• Availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks.
• Proficiency in POS systems.
• Experience in budget management, including payroll and expenses.
• Exceptional customer service and team management skills, with a proven track record of developing others.
• Awareness of market trends in retail.

Working Conditions

• Retail environment.

US Candidates Only

• Compliance with Company’s AAP/EEO policies.
• High School diploma or equivalent.

The Extras

• Generous clothing allowance.
• Training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• Pro-rated 25 days holiday.
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice & support.
• Budget for fitness classes.
• Access to Sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We are committed to creating a culture that celebrates diversity, embodies inclusion, and promotes equity. We strive to listen, learn, and improve continuously, ensuring equal employment opportunities and making our advertising inclusive. Our mission is 'to embed diversity, equity, and inclusion at the heart of our business,' fostering a culture of belonging where everyone can be their authentic selves. We acknowledge we are on a journey and are dedicated to doing the hard work necessary to be champions, allies, and inclusive in everything we do, because when we say all, we mean it.