Store Manager

Wickes; York and North Yorkshire; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Up to 15% annual bonus

Up to 10% employer pension contribution

Up to 35 days of annual leave

Job summary

Wickes is seeking a Store Manager for their new Harrogate store. This role involves leading a team, ensuring exceptional customer experiences, and managing both retail and project sales effectively.

The ideal candidate is an experienced store manager in retail, ready to motivate their team and ensure a safe and efficient store environment. Wickes offers an attractive compensation package including bonuses, pension contributions, and numerous employee benefits.

Qualifications

• Proven experience as a store manager in a retail environment.
• Ability to handle financial aspects and manage KPIs.
• Experience in team recruitment and development.

Responsibilities

• Manage and guide the retail team to achieve sales and service targets.
• Ensure customer satisfaction and store safety.
• Organize stock and maintain promotions.

Skills

Leadership

Customer service

Team motivation

Financial management

Job description

Overview

Ready to build something special in Harrogate? We’ve got an exciting new project on the go. We’re opening a brand-new store in Harrogate, and we’re looking for a sharp, hands-on Store Manager to take the reins from day one. At 15,000 square feet, this is a compact layout that blends core retail with a premium Kitchen & Bathroom Design & Installation showroom. Managing both the fast-paced retail floor and high-ticket project sales means more complexity — and more reward. You’ll be a key player across the region, with frequent travel to our York store.

Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. If that sounds like you, we’ll make you feel right at home.

The Role

The role of Store Manager within Wickes is essential and offers strong potential for growth. You’ll be a proven leader who can bring your team along with you, manage your workload, and keep safety top of mind for yourself and others. You’ll be customer-centric, ensuring every customer has a great shopping experience and approaching your work with a winning mindset. Responsibilities include organizing and guiding your team to achieve targets, motivating colleagues and serving customers, ensuring the right products are available and promotions are up to date.

About You

We are looking for someone who is (or has been) an experienced store manager within a retail environment. A can-do spirit is essential in retail. You should understand the financial side of the business with KPI exposure and working to targets. You should also have experience recruiting great team members and developing talent.

What We Can Offer You

Our unique culture focuses on doing the right thing for our customers, the planet and people. We help you shape your role so you can make your working experience your own.

• Up to 15% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 bank holidays

Other financial and wellbeing benefits include: Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform with savings and cashback at retailers, and gym membership discounts.