Assistant Manager

Wickes; Coventry; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Annual bonus up to 7.5%

Up to £300 per month gain share bonus

Up to 10% employer pension contribution

Up to 35 days of annual leave

20% colleague discount

Life assurance

Cycle to work scheme

Cashback health scheme

Financial education & loans

Discount platform for retailers

Job summary

An established industry player is seeking an Assistant Manager to lead and inspire a dedicated team in delivering exceptional customer service. This role requires a proactive individual who thrives in a dynamic environment, balancing multiple responsibilities from assisting customers with their projects to managing deliveries. With a strong focus on team leadership and organizational skills, you will play a crucial role in creating a positive shopping experience. The company promotes a unique culture centered around doing the right thing, offering numerous benefits and a supportive work environment. Join us to make a meaningful impact every day!

Qualifications

• Experience in a fast-paced customer-facing environment.
• Highly organized with a passion for customer service.

Responsibilities

• Inspire colleagues to deliver the best customer experience.
• Handle various functions across the store during shifts.

Skills

Customer Service

Team Leadership

Organizational Skills

Problem Solving

Job description

The Role...

An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.

Permanent and Full-time, 39 hours per week.

About you...

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.

What we can offer you...

Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.

• Up to 7.5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Closing date: 28th of March 2025, Face to face interviews will take place starting the 30th of March 2025.

Vacancy reference #99016