Store Manager

HARIBO; York; On-site; GBP 30,000 - 38,000; Full time

Job summary

HARIBO, a leading confectionery brand, is seeking an experienced Store Manager for their York Designer Outlet. In this role, you will lead a dedicated team, improve sales and operational efficiency while delivering excellent customer service and ensuring a positive shopping experience.

Benefits

28 days holiday + bank holidays

Private Medical Insurance

Annual Bonus Scheme

20% discount in stores

Life Insurance

Critical Illness Cover

Group Income Protection

Supportive induction period

Sweet treats

Qualifications

• Experience in a fast-paced retail environment.
• Proven leadership and team management abilities.
• Ability to work under initiative and adapt.

Responsibilities

• Deliver HARIBO sales targets and KPI's.
• Drive customer service standards instore.
• Manage stock levels and submit orders.

Skills

Interpersonal Skills

Stock Management

People Management

Communication

Conflict Management

Organization

Job description

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Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.

We are on the hunt for an experienced Store Manager to join our team at York Designer Outlet!

You will be an experienced, dynamic, commercially focused Store Manager with proven results to leading teams and grow sales. This will be a busy role in York Designer Outlet. We are not looking for someone to follow our guide – we are looking for a manager who can analyse our current performance and bring improvements to sales and operational efficiency through their own ideas and retail experience to help deliver a HARIBO experience for our customers and colleagues instore. Our Store Manager for York Designer Outlet will be self-motivated and hands on with previous exposure to working in a fast-paced retail environment and must be prepared to lead the team with a one-team approach to retail.

Our mix that awaits you:

As a Retail Store Manager, you will be responsible for delivering HARIBO sales targets and KPI's by executing HARIBO customer service, retail and operational standards. You will lead, manage and develop your store team to achieve the best that is possible! It’s an exciting time for HARIBO Retail as we continue to invest in developing our retail teams and business!

Our promise to you:

• Leadership responsibilities within the retail community, for your team and their development
• Real accountability and an ability to make quick decisions that shape the future of the retail business
• Real accountability for relationships both within HARIBO and within the exciting shopping centre

Ingredients that you bring with you:

• Be disciplined, proactive, adaptable and organised who can work under their own initiative
• Display strong interpersonal skills with all stakeholders, both internal and external
• Ability to understand situations of conflict and manage emotions in front of customers and colleagues
• Good oral and written communication skills
• Experience of stock management and loss prevention
• People Management skills across the colleague life cycle
• A key role model of our HARIBO values

Key Accountabilities and Responsibilities:

• Drive Customer Service instore as a Role Model for the HARIBO Standards of Customer Service
• Deliver the HARIBO Standards of retail excellence
• Comply with company standards in Health and Safety and Food Safety
• Responsibility for end to end stock management, maintaining stock levels, submitting orders and managing the delivery process
• Staff Planning and ensuring the right people are in the right place at the right time
• Identify training needs across the team and develop plans for support
• Measure and report against customer and retail KPI’s
• Work alongside York Designer Outlet management

Life at the 'happy world' means:

• Up to £37,500 dependant on experience
• 28 days holiday + bank holidays
• Life Insurance
• Private Medical Insurance
• Critical Illness Cover
• Group Income Protection
• Annual Bonus Scheme
• 20% discount in our Stores
• A supportive and dynamic induction period within our other retail stores and the wider HARIBO business
• And you can't forget...Sweet treats!!

Hours of Work:

This role is 40 hours a week, working in a flexible nature to suit the needs of the retail business. UK travel will be required with this role, as the retail team work as a very close knit team, where support to other stores is often required.

Valid driving license is essential as you will be required to travel to other stores.