Store Manager

TieTalent; West Midlands Combined Authority; On-site; GBP 28,800 - 35,200; Full time

Benefits offered by this job

Salary of up to £32,000 and bonus potential

Holiday, maternity, and paternity leave

Cycle to work scheme

Outstanding training & development opportunities

12.5% Staff discount on fresh items & 10% on ambient products

Wellbeing support access to emotional support and advice

Job summary

A dynamic retail organization in Tenbury Wells is seeking a Store Manager to drive growth within their store. This role involves team leadership, operational excellence, and customer engagement. The ideal candidate will have proven retail management experience, strong interpersonal skills, and a passion for community involvement. Salary is up to £32,000 with bonus potential and a supportive workplace culture.

Qualifications

• Proven experience in retail management, with a track record of success in achieving sales targets.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
• Excellent communication skills and the ability to build positive relationships with customers and local community.

Responsibilities

• Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service.
• Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control.
• Build and maintain strong relationships with customers, understanding their needs and preferences.
• Set and achieve sales targets, actively driving initiatives to increase revenue and profitability.
• Actively participate in local community events and initiatives.

Skills

Retail management experience

Team leadership

Customer service

Communication skills

Sales analysis

Community engagement

Education

Retail management experience

Job description

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Location: Tenbury Wells

Contract type: Permanent

Hours: 40 hours per week to include evenings and weekends. Flexible hours- shift pattern between 7am and 11pm.

Salary: £32,000 plus potential to earn bonus up of £7,800.

Company Overview:

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.

Reporting to the Retail Operations Manager the Store Manager will be driving growth within the company owned store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives and foster a positive and empowering work environment that reflects the company's values.

Key Responsibilities:

Team Leadership:

Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service.

Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store.

Celebrate colleague successes.

Operational Excellence:

Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control.

Implement and uphold visual merchandising standards to enhance the overall shopping experience.

Customer Engagement:

Build and maintain strong relationships with customers, understanding their needs and preferences.

Implement customer service strategies to enhance satisfaction and loyalty.

Sales and Performance:

Set and achieve sales targets, actively driving initiatives to increase revenue and profitability.

Analyse sales reports and trends to identify opportunities for improvement.

Community Involvement:

Actively participate in local community events and initiatives to strengthen the store's ties with the community.

Seek out partnerships and collaborations that contribute to the overall well-being of Tenbury Wells.

Financial Management:

Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.

Store Manager Skills Required:

Proven experience in retail management, with a track record of success in achieving sales targets.

Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.

Excellent communication skills and the ability to build positive relationships with customers and the local community.

Knowledge of retail operations, including inventory management and merchandising.

Ability to analyse data and make informed decisions to drive business performance.

A passion for community engagement and a commitment to making a positive impact in Tenbury Wells.

What's in it for you?

Salary of up to £32,000 and bonus potential

Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements

Cycle to work scheme

Develop your skills and capability in a highly supportive and multi-diverse culture

Outstanding Training & Development opportunities

Gain hands-on experience in a high volume, fast paced environment

Enhanced Maternity & Paternity pay packages

Flexible working hours opportunity

Excellent additional benefits package including:

Early access to your pay through EarlyPay

24/7 access to your payslips via HR/Payroll portal

12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)

Wellbeing support access to emotional support, counselling, legal and financial advice

Company Pension Scheme

Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme

NEST pension scheme

Extra Holiday - Purchase Scheme

Long Service Awards

If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position Store Manager. Join us in making a difference in the Bromsgrove community through exceptional service and a commitment to excellence.

UK driving licence preferred as travel to other store etc.

Must be willing to undergo Post Office financial vetting

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

You may have experience in roles such as Retail Manager, Store Supervisor, Convenience Store Manager, Branch Manager, Retail Operations Manager, Store Operations Manager, Supermarket Manager, Customer Service Manager, Retail Sales Manager, Retail Coordinator, Store Director, General Manager (Retail), Shift Manager, Retail Team Leader, Store Merchandising Manager, Shop Manager, etc.

REF-223 597

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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