Store Manager

Gran Sport de Xalapa; Torquay; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading company in Torquay is looking for a passionate Store Manager to drive performance, support their team, and promote exceptional customer service. With competitive pay, great benefits, and a positive work culture, this role is perfect for those seeking a rewarding management position. Join a supportive environment that values integrity, empathy, and personal growth while leading from the front and engaging with your colleagues daily.

Benefits

Competitive pay reviewed annually

Quarterly team bonuses

Additional day off for your Birthday

28 days of holiday entitlement

Training and development support

Great pension and sharesave schemes

Social events throughout the year

Family friendly policies

Free on-site parking

Access to wellbeing support

Qualifications

• Proven leadership skills with a genuine desire to support and inspire your team.
• Strong customer service skills and ability to maintain a welcoming environment.

Responsibilities

• Leading the team to achieve store targets.
• Managing store operations and ensuring compliance with health and safety standards.
• Driving sales while controlling costs.

Skills

Leadership

Customer Service

Team Management

Commercial Awareness

Job description

About The Role

Role: Store Manager / Location: Torquay / Salary: £30,545 per annum (OTE £33,599) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.

What We Give Back To You

We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, theres a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:

• Competitive rates of pay reviewed on an annual basis
• Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
• Additional day off for your Birthday
• Holiday entitlement of 28 days, increasing with service
• Training and support to help you develop a great career with us from day one
• Great pension and sharesave schemes
• Social events throughout the year
• Family friendly policies which include enhanced maternity, paternity and adoption packages
• Free on-site parking
• Cycle to work scheme and gym discounts
• Vouchers for important life events, birthdays and long service rewards
• Day off to volunteer for one of our charity partners
• Access to wellbeing support and employee assistance programme (EAP)
  
  

What you`ll be doing

Responsibilities

The role of a Store Manager is key to the success of store performance and your teams development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you wont be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:

• Leading from the front and work shoulder to shoulder with your team
• Managing, recognising and rewarding your team whilst maximising the performance of your store
• Identify the potential of your team to ensure there is a strong pipeline of talent
• Create a working environment where people are happy to come into work
• Full ownership of store financial contribution in order to drive sales and control costs
• Ensure you and your team always provide the highest level of customer service
• Maintain commercial awareness of competitors to improve team and store performance
• Ensure you take accountability for all aspects of store operations, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
• Promote a positive and flexible approach to daily management of your store/team
  
  

Find out more about a Store Role

About The Organisation

Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. Thats why its essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, weve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge.

We take great pride in the culture weve createda fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But its not just about workwe also encourage our teams to socialise, connect, and celebrate their successes together.

So, if youre excited about this role but your experience doesnt align perfectly with everything in the job description, we would encourage you to apply. Its not just your skills we are looking for, its your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch.

We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.