Store Manager

Heron Foods; Tees Valley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

30 days annual leave with long service

Employee discounts at Heron Foods andB

Wellbeing support and 24/7 GP access

Long service recognition

Career development and training

Job summary

Heron Foods in the Teeside Area is seeking a Store Manager to lead a busy discount store and drive sales performance.

You will coach a team, uphold store standards, manage stock and safety, and deliver outstanding customer service in a fast-paced, community-focused environment. The role offers growth opportunities within a supportive, family-like culture.

Qualifications

• Proven experience in a Store/ Retail Manager role.
• Strong leadership with ability to develop and motivate teams.
• Excellent customer service and store operations knowledge.

Responsibilities

• Lead and motivate the store team to hit sales targets.
• Ensure operational excellence from stock management to health & safety compliance.
• Deliver exceptional customer service and resolve queries to maintain a positive shopping experience.
• Develop talent within the team and plan succession where needed.

Skills

Leadership

Team development

Customer service

Job description

Hours

45

Contract

Permanent

Location

Teeside Area

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Teeside Area

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers:

• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do:

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

Leading and motivating your team to deliver exceptional results and achieve sales targets.

• Providing hands‑on leadership, coaching, and fostering a collaborative, high‑performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For:

We’re seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast‑paced, community-focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters.