Store Manager

Crown Paints; Swindon; On-site; GBP 32,000 - 37,000; Full time

Job summary

Crown Paints is looking for a Store Manager in Swindon. The role involves overseeing store operations, managing a team, and driving sales performance while maintaining excellent customer relationships. A salary of £32,000 plus bonuses and a range of benefits are offered, reflecting a strong commitment to employee welfare.

Benefits

36 days annual leave

Performance bonus up to 25%

Discounted paint purchase

Pension plan with company matching

Employee Assistance Programme

Health & wellbeing perks

Excellent work-life balance

Eating out, retail and leisure discounts

Cycle to Work Scheme

Training and development

Qualifications

• Experience in a managerial role preferred.
• Strong interpersonal and communication skills.
• Ability to achieve challenging targets.

Responsibilities

• Lead the store team and drive customer engagement.
• Manage stock, maintain forecasts, and ensure smooth operations.
• Achieve financial targets and KPIs.

Skills

Leadership

Customer Relationship Building

Commercial Understanding

Problem Solving

Data Management

Job description

Crown Paints are seeking to recruit a Store Manager to join our fantastic team based in Swindon.

• The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-2pm).
• In return, we are offering a salary of £32,000 per annum + bonus + excellent benefits package.

What you can expect from this role?

This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition.

There’s plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions.

Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.

Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference.

Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.

With great work comes great reward

At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:

• 36 days annual leave (including bank holidays and a paid mandatory store closure period i.e., Christmas)
• The opportunity to earn up to a 25% performance bonus each quarter
• Purchase of a generous amount of significantly discounted paint for personal use
• A fantastic pension plan where the Company will match, and even double your contribution
• Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
• Health & wellbeing perks - a range of medical, dental, and optical treatments for you and your family
• Excellent work-life balance - never work a night shift or on Sundays again!
• Eating out, retail and leisure discounts
• Cycle to Work Scheme
• Training and development throughout your role

A little more about us

Crown Paints have been manufacturing paint for over 200 years, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian, and scientific causes across the world.

Alongside our owners, The Hempel Foundation, we focus on education for children in need, supporting the education of over 55,000 children across 22 projects worldwide. Here at Crown – It’s not just paint. It’s a commitment to making a difference.