Store Manager

YMCA England & Wales; St. Ives; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension

28 days annual leave including bankhol

Regular salary reviews

Sick pay

Employee Assistance Programme

Health shield cash plan

Job summary

YMCA England & Wales in St Ives is seeking a motivated store leader to maximise income from sales, gift aid and local promotions while delivering excellent customer service.

You will inspire a team of paid staff and volunteers, drive donations, and maintain high standards across the charity shop. This varied role offers autonomy and the chance to contribute to YMCA's community work.

We value initiative, organisation and a commitment to safeguarding and volunteering.

Qualifications

• Exceptional organisational skills and eye for detail.
• Creativity and commercial awareness to maximise income.
• Ability to motivate and develop paid staff and volunteers.

Responsibilities

• Maximise income from sales, gift aid, and promotions to support YMCA work.
• Drive donations from the local area and maintain high store standards.
• Inspire and lead a team of paid staff and volunteers to deliver excellent customer service.

Skills

Organisational skills

Creativity

Team leadership

Job description

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.