Store Manager

Outdoor and Cycle Concepts; St Albans; On-site; GBP 31,000 - 33,000; Full time

Job summary

Join a leading outdoor retailer as a Store Manager, driving customer satisfaction and operational excellence. Oversee a team while managing budgeting, visual merchandising, and store performance. Enjoy competitive salary and bonus packages, discounts, and a focus on sustainability within the outdoor community.

Benefits

40-60% discount across our product range

33 days holiday, with the option to buy more

Company pension scheme

Access to Perkbox

Qualifications

• Experience running a retail store.
• Ability to lead with a customer first approach.
• Skills in building and developing a team.

Responsibilities

• Drive the customer journey and deliver a memorable experience.
• Lead and mentor the store team in customer service.
• Manage inventory, stock procedures, and store presentations.

Skills

Customer Service

Team Leadership

Budgeting and Planning

Visual Merchandising

Job description

Social network you want to login/join with:

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as aStore Manager.

Please note this role is 40 hours per week. This is a fixed term contract till June 2025

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

How will you make an impact?

Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:

• Leading, motivating, and mentoring the store team to adopt a customer first approach
• Performing core retail operational procedures relating to inventory and stock, audits, and banking
• Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns
• Communicating with our People and Product Development team to provide your team with opportunities for development and progression
• Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance
• Recruiting, training, and onboarding new colleagues with support from our People Resourcing team

You’ll fit right in if you:

• Have experience running a store including budgeting and planning, operational activities, and visual merchandising
• Lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure
• Know how to build and develop a great team who share your passion for customer service and the outdoors
• Strive to continuously develop and improve yourself, the store, and your team

What’s in it for you?

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:

• Base salary of £31,000 – £33,000 per annum
• Bonus of up to £4,250 per annum
• 40-60% discount across our range of products
• 33 days holiday with the option to purchase additional holiday
• Company pension scheme
• Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle