Store Manager

Zachary Daniels; Reading; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Staff discount

Fishing passion

Specialist angling retailer

Career development

Job summary

Zachary Daniels in Reading is seeking an experienced Store Manager, Assistant Manager or retail leader with a genuine passion for fishing. You will lead a team, drive sales and deliver excellent customer service in a specialist angling environment.

This role offers a salary of £30,000 - £34,000 depending on experience, up to 40% staff discount, and a chance to combine your career with your passion for fishing while developing your retail management career.

Qualifications

• Experience as Store Manager, Assistant Manager or similar.
• Strong people management and leadership skills.
• Experience working towards sales targets and KPIs.
• Excellent customer service and communication skills.
• A genuine passion for fishing or angling with product knowledge.
• Willingness to step up from Assistant Manager to Store Manager.

Responsibilities

• Lead and develop a team to deliver excellent customer service.
• Take ownership of store sales, KPIs and commercial performance.
• Motivate the team to achieve and exceed sales targets.
• Deliver an exceptional customer experience through expert advice and service.
• Manage rotas, stock, administration, compliance and health & safety.
• Maintain high standards across the store, including merchandising and presentation.
• Develop relationships with customers and drive repeat business.
• Handle customer and colleague issues confidently and professionally.
• Collaborate with wider management to meet business objectives.

Skills

People management

Leadership

Customer service

Sales targets/KPIs

Job description

Are you an experienced Store Manager, Assistant Manager or retail leader with a genuine passion for fishing?

We’re recruiting for a Store Manager in Reading for a leading specialist retail business. This is a fantastic opportunity for someone who combines strong people management and commercial experience with a genuine interest in angling.

You don’t necessarily need to have worked in fishing retail before. We’re also open to experienced Assistant Managers ready to take their next step, or strong hospitality managers looking to move into retail, provided you have the leadership skills, customer focus and passion for fishing we’re looking for.

What’s On Offer?

• £30,000 - £34,000 salary depending on experience
• Up to 40% staff discount
• The opportunity to combine your career with your passion for fishing
• A role with a specialist business that genuinely understands and supports the angling community
• Opportunity to develop your retail management career

The Role

As Store Manager, you’ll take ownership of the day-to-day running of the store, leading and developing a team while driving sales, customer service and commercial performance.

You’ll be responsible for:

• Leading, coaching and developing a team to deliver excellent customer service
• Taking ownership of store sales, KPIs and commercial performance
• Motivating your team to achieve and exceed sales targets
• Delivering an exceptional customer experience through expert advice and service
• Managing rotas, stock, administration, compliance and health & safety
• Maintaining high standards across the store, including merchandising and presentation
• Managing performance, training and development within the team
• Building strong relationships with customers and developing repeat business
• Handling customer and colleague issues confidently and professionally
• Working closely with the wider management team to achieve business objectives

About You

We’re looking for a people-focused and commercially minded manager who enjoys leading from the front.

You’ll ideally have:

• Previous experience as a Store Manager, Assistant Manager, Deputy Manager or similar
• Strong people management and leadership skills
• Experience working towards sales targets and KPIs
• Excellent customer service and communication skills
• A confident and organised approach to running a busy store
• A genuine passion for fishing or angling, with a good understanding of fishing products and equipment
• The enthusiasm to share your knowledge and passion with customers

Don’t have retail management experience but are an experienced hospitality manager looking for a change? We’d still like to hear from you.

Equally, if you’re an Assistant Manager who is ready to step up into your first Store Manager role and you’re passionate about fishing, this could be a great opportunity.