Store Manager - Reading

VanWonen; Reading; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

40% staff discount on Advanta

25% staff discount on other branded 제품

Job summary

Angling Direct Reading is inviting applications for a Store Manager to lead our Reading store team and ensure outstanding customer service for every visitor. You will oversee day-to-day operations, coach staff, and implement strategies to achieve sales targets while maintaining store standards.

Join a passionate team in a customer-focused environment, committed to delivering expert advice and exceptional shopping experiences for anglers of all levels.

Qualifications

• Experience in retail with leadership and staff development.
• Strong communication and organisational abilities.
• Ability to motivate teams and meet targets.

Responsibilities

• Take full ownership of day-to-day store operations and lead a team to deliver exceptional service.
• Develop and implement strategies to increase customer engagement and store profitability.
• Ensure high standards of customer satisfaction and store presentation.

Skills

Fishing product knowledge

Communication skills

Organisational skills

Team leadership

Conflict management

Job description

Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our Reading store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for you!

Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.

If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!

What You Will Do:

• Take full ownership of the day-to-day operations of the store. Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives
• Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability. Meet and exceed sales targets through effective training, motivation and mentoring of staff
• Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards
• Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures. Maintain excellent visual merchandising standards.
• Conduct regular performance appraisals, identify training needs and support career development. Manage and resolve any staff or customer issues, including complaints and grievances
• Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals. Liaise with the marketing team to implement and maintain marketing strategies

What We Are Looking For:

• Passionate anglers with solid fishing product knowledge
• Knowledge of health and safety standards
• Experience of working in a retail environment with proven success in leading and motivating teams
• Strong communication and organisational skills with the ability to manage and measure work effectively
• Team players who are motivated to meet targets and achieve business goals
• Ability to build effective teams, motivate others and manage conflict with confidence

Why Join Us?

• Join a team that loves angling and supports fellow anglers
• Be valued in a collaborative and supportive workplace
• Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts
• Grow, collaborate, and share your fishing passion in a thriving business
• Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation