Store Manager

SER (Staffing) Ltd; Nottingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading name in technology retail seeks a Store Manager in Nottingham City Centre. In this pivotal role, you will oversee store performance and customer experience while leading a small team. With a focus on innovation and e-commerce, you'll drive sales in key categories, ensuring exceptional service to every store visitor.

Benefits

28 days holiday (inc bank holidays)

Life insurance

Parking

Qualifications

• 5+ years of retail management experience.
• Interest in technology, especially in audio and IT.
• Ideally 3+ years managing e-commerce.

Responsibilities

• Lead and mentor a small team to exceed performance targets.
• Manage day-to-day store operations, stock, and customer experience.
• Drive sales growth through e-commerce integration and business development.

Skills

Leadership

Retail Management

E-commerce Management

Customer Experience

Job description

Store Manager Up to GBP40,000 base (Up to GBP50k OTE, 28 days holiday (inc bank), parking, life insuranceNottingham City Centre

Monday to Friday, 9:00am - 6:00pm

This is an opportunity to lead one of the UK's most established and respected names in Technology retail. Located in a newly refurbished, high-profile location in the heart of Nottingham City Centre, our flagship store is seeking an exceptional Retail Store Manager to spearhead growth, innovation, and excellence.

The role:

As Store Manager, you will have full accountability for the store's performance, customer experience, and future direction. This is a pivotal role for someone who is ready to combine leadership, commercial savvy, and a passion for premium technology.

Key Responsibilities:

• Leadership & Performance: Lead, mentor, and energise a small team (2 employees) to achieve and exceed performance targets.
• Operational Oversight: Manage day-to-day store operations, stock, merchandising, and the overall customer experience to the highest standards.
• E-commerce Integration: Drive and expand online sales through strategic e-commerce and omnichannel execution.
• Business Development: Forge B2B relationships with architects, developers, designers, and installers to expand our footprint beyond end-users.
• Sales Growth: Strategically grow key categories-particularly home cinema and smart home solutions-through insight-driven decision making.
• Customer Experience: Ensure every visitor to the store receives expert advice, exceptional service, and leaves with complete confidence in their purchase.
• Innovation: Apply market insights and customer feedback to drive continuous improvement and innovation in-store and online.

Essential skills & experience:

• 5+ years of retail management
• An interest in technology in audio, IT etc
• Ideally 3+ years of working with/managing ecommerce
• An ability to motivate and lead a team

To apply: Please submit your CV or call Karley at SER-IN