Store Manager

White Rose; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in sustainable fashion is seeking a Store Manager to oversee store operations in Nottingham. The role involves driving business performance, ensuring excellent customer service, and leading a passionate team in promoting sustainable practices. Candidates should have prior retail management experience and a strong commitment to customer satisfaction.

Benefits

25 days annual leave plus bank holidays

Company funded Professional Training and Qualifications

Employee Assistance Programme

Company Sick Pay (after qualifying service)

Telephone GP & Private Prescription Service

20% staff discount

Access to health and wellbeing perks

Health Cash Plan option

Qualifications

• Previous experience in a retail management/supervisory role is essential.
• Excellent customer service skills.
• Creative flair for visual merchandising.

Responsibilities

• Drive day-to-day performance of the store.
• Coach the team on customer service.
• Comply with health and safety regulations.

Skills

Customer service skills

Visual merchandising

Communication skills

Leadership

Job description

Role: Store Manager

Hours: Full-time, 40 hours per week to be worked over five days out of seven, on a rota basis

Reporting to: Regional Manager

Location: White Rose 4, 34-36 Goose Gate, Nottingham, NG1 1FF

About Us

Founded in 2009, White Rose is a chain of handpicked recycled fashion stores and online shop supporting the work of The Aegis Trust. Aegis aims to prevent conflict and mass atrocity in communities at risk around the world. Find out more about us at www.whiterosefashion.com and about the Aegis Trust charity at www.aegistrust.org. White Rose plans for the future are to be the number one destination for sustainable fashion.

Our Mission

To fund the Aegis Mission, our purpose here at White Rose is “To redefine high street fashion with a positive impact on the planet and humanity”

Our Values

• We are innovative
• We are sustainable
• We are collaborative
• We are compassionate
  
  

What You'll Be Doing

Be responsible for all aspects of the day to day running of the White Rose store. This includes:

• Driving the Business – Know your marketplace and able to take personal responsibility of driving the day-to-day performance of the store.
• Have a high level of visual merchandising skills to continually raise the standard of the store presentation.
• Customer Focus – Ensure everything you and your team do, puts the customer first. You’ll coach the team on what great customer service looks like.
• Passionately promotes our White Rose products through store social platforms.
• Leading & Inspiring the Team:Able to provide coaching to the team by demonstrating flexibility with leadership style.
• Manages the Operation:To comply with all current legislation and White Rose policies and procedure including health and safety and retail regulations.
• Build strong partnerships - Is able to communicate effective with stock to store functions to ensure right product, right place, right time.
• Promotion of our charity The Aegis Trust:Ensure the store is utilised fully as a vehicle to promote the charity to all staff, volunteers and customers through effective communication and supportive materials along with your own passion and empathy for the cause.
  
  

What You’ll Bring

• Previous experience in a retail management/supervisory role is essential.
• A passion for sustainability and doing our bit for the planet.
• A resilient, positive, self-motivator.
• A passion for fashion, brands, and trends.
• Excellent customer service skills.
• A creative flair for visual merchandising.
• The ability to build and maintain positive working relationships with a variety of people.
• Confident in working on your own initiative.
• A strong communicator with excellent organisation skills.
  
  

What You'll Get

• 25 days annual leave plus bank holidays
• Company funded Professional Training and Qualifications
• Employee Assistance Programme
• Company Sick Pay (after qualifying service)
• Telephone GP & Private Prescription Service
• 20% staff discount
• Long service and birthday recognition
• Access to 1000's of Benefits and Discounts through WR Rewards.
• Access to health and wellbeing perks
• Health Cash Plan option - claim costs back for dental, optical, therapy etc.