Store Manager

Card Factory; Northern Ireland; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead their team in delivering exceptional customer experiences. This role is pivotal in driving commercial growth and fostering a culture of development within the store. You will have the opportunity to coach and inspire your team, ensuring they embody the company’s commitment to customer satisfaction. With a focus on collaboration and strategic growth, this position offers a dynamic work environment where your contributions will directly impact the success of the store. Join a leading retailer on an exciting journey towards becoming a true omni-channel provider, and take the next step in your career with this rewarding opportunity.

Benefits

25% colleague discount

Financial Education Tools

Salary Advance

Seasonal incentive schemes

Retail Apprenticeships

Blended learning access

Discounts across UK retailers

Employee Assistance Programme

Qualifications

• Experience as a store manager in retail is essential.
• Proven ability to lead and develop teams effectively.

Responsibilities

• Oversee store operations with a focus on customer satisfaction.
• Recruit and develop a high-performing team aligned with company values.

Skills

Customer Experience

Team Development

Commercial Growth

Retail Management

KPI Achievement

Job description

Store Location: Newtownards Shopping Centre

Store Hours: 42.5

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Role Responsibility

• You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
• Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
• You will coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
• Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviors, and the required skill set to meet our business needs.
• Make commercial decisions around stock availability and merchandising.
• Actively seek contact with key stakeholders to gain a wider understanding of the business.
• Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are.
• Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
• Have experience in leading and developing a team of colleagues.
• Be prepared to work towards KPIs in a fast-paced environment.

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:

• 25% Card Factory colleague discount in-store and online.
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes.
• Opportunity to apply for Retail Apprenticeships.
• Access to blended learning and development content.
• Discounts across 100’s of UK retailers.
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

Location: Unit B10/6 Newtownards Ards Shopping Centre, Newtownards, United Kingdom