Store Manager

Heron Foods; North Tyneside; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave plus long-service

10% discount at Heron Foods and B&M

Wellbeing support & 24/7 GP access

Career development & training

Recognition for long service

Job summary

Heron Foods in North Tyneside is seeking a Store Manager to lead a busy team, deliver sales targets, and maintain store standards.

You will coach colleagues, ensure stock control and health & safety, and create a welcoming, community-focused shopping experience. This role offers a competitive salary and opportunities for career progression.

Qualifications

• Proven experience as a Store Manager or similar leadership role.
• Strong track record of developing teams and achieving targets.
• Passion for retail, customer service, and fast-paced environments.

Responsibilities

• Leading and motivating your team to deliver exceptional results and achieve sales targets.
• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Skills

Store management

Team development

Leadership

Customer service

Job description

What You’ll Do

• Leading and motivating your team to deliver exceptional results and achieve sales targets.
• Providing hands‑on leadership, coaching, and fostering a collaborative, high‑performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast‑Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast‑paced, community‑focused environment. If you thrive in a high‑energy setting and are passionate about retail, we’d love to hear from you.

Skills you bring

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast‑paced, community‑focused retail environment.

Heron Foods is one of the UK’s fastest‑growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family‑owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ’Happiest Workplaces’ in the WorkL Awards.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Competitive Salary: £30,920 per annum plus bonus opportunities.

Benefits

• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Recognition for long service.
• Career Development: Ongoing learning opportunities, including on‑the‑job training, eLearning, apprenticeships, and career progression programs.